Administrative Support III - Contract at TalentBurst, Inc.
Tempe, AZ
About the Job
Logistics Administrative Support (122074-1)
Start Date: ASAP
Location: Tempe, AZ-85284
Duration: 6 Months
5 days on site
Schedule: Mon-Fri, 9-5 subject to change, 6-6:30
Overtime Estimate: 10 hours/ week
Number and Type of Interviews: 1: Virtual (Chime) 30-45 minute with HM
Description
In this role, the candidate will assist the Inbound Prepaid Management team in creating solutions and taking actions to ensure that our Carriers are educated, coached, and supported. Performs a variety of administrative functions. Typically reports to a manager or head of a unit/department.
Story Behind the Need – Business Group & Key Projects
Reason for request- Backfill for Mat leave / Backfill for upcoming volume.
Key Projects- Inbound transportation
Team Culture- Open communication / collaborative workstyle
Typical Day in the Role
Extension -
Conversion – Looking to convert
Typical Tasks
-Admin tasks
-Data analytics
-Generate reports
-Weekly carrier calls
-Deep dive into cases/issues
-Resolving cases and issues through Aragon portal (case tracker)
-Monitoring performance and coaching carriers on issues
-Front line customer support regarding shipper related issues
Compelling Story & Candidate Value Proposition
Selling Points
- Having ownership in your career path.
- Good company culture/inclusivity
Candidate Requirements
- Requires a high school diploma with at least 5 years of experience in the field or in a related area.
- Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.
- Performs a variety of complicated tasks.
- May direct and lead the work of others.
- Able to communicate at a high level, as regular and ongoing communications with client's shippers, carriers, and internal stakeholders will be required to uphold compliance with company standards.
- A wide degree of creativity and latitude is expected.
Typically reports to a manager or head of a unit/department
Leadership Principles
-Bias for action
-Customer obsession
-Deep Dive
Top 3 must-have hard skills
Microsoft Office
Excel Analytics (V-Look ups & Pivot Tables)
Strong Written and Verbal communication
#TB_EN
Start Date: ASAP
Location: Tempe, AZ-85284
Duration: 6 Months
5 days on site
Schedule: Mon-Fri, 9-5 subject to change, 6-6:30
Overtime Estimate: 10 hours/ week
Number and Type of Interviews: 1: Virtual (Chime) 30-45 minute with HM
Description
In this role, the candidate will assist the Inbound Prepaid Management team in creating solutions and taking actions to ensure that our Carriers are educated, coached, and supported. Performs a variety of administrative functions. Typically reports to a manager or head of a unit/department.
Story Behind the Need – Business Group & Key Projects
Reason for request- Backfill for Mat leave / Backfill for upcoming volume.
Key Projects- Inbound transportation
Team Culture- Open communication / collaborative workstyle
Typical Day in the Role
Extension -
Conversion – Looking to convert
Typical Tasks
-Admin tasks
-Data analytics
-Generate reports
-Weekly carrier calls
-Deep dive into cases/issues
-Resolving cases and issues through Aragon portal (case tracker)
-Monitoring performance and coaching carriers on issues
-Front line customer support regarding shipper related issues
Compelling Story & Candidate Value Proposition
Selling Points
- Having ownership in your career path.
- Good company culture/inclusivity
Candidate Requirements
- Requires a high school diploma with at least 5 years of experience in the field or in a related area.
- Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.
- Performs a variety of complicated tasks.
- May direct and lead the work of others.
- Able to communicate at a high level, as regular and ongoing communications with client's shippers, carriers, and internal stakeholders will be required to uphold compliance with company standards.
- A wide degree of creativity and latitude is expected.
Typically reports to a manager or head of a unit/department
Leadership Principles
-Bias for action
-Customer obsession
-Deep Dive
Top 3 must-have hard skills
Microsoft Office
Excel Analytics (V-Look ups & Pivot Tables)
Strong Written and Verbal communication
#TB_EN
