Administrative Support (NE) - Pennant Services

Main Responsibilities of a Receptionist:

• Greeting and assisting clients
• Handling a variety of administrative support tasks
• Providing outstanding customer service

Receptionist Job Description:
We are looking for a qualified receptionist to welcome and greet our clients, direct them around the office, and handle our various administrative support tasks.

He or she will need to handle a variety of tasks, such as faxing, taking and routing phone calls, sending mail, making travel plans, and preparing meeting rooms.

A good job candidate must be professional and friendly, especially when dealing with clients. Excellent service is a must for great customer experiences.

Responsibilities of a Receptionist:

• Provides a welcoming environment for staff and all visitors to the community.
• Provides assistance to the Executive
• Director/Administrator, preserving the confidential nature of items of which he/she has knowledge.
• Must maintain the files, supplies, and general office condition in an orderly manner.
• Answers telephone inquiries and channels them appropriately.
• Performs scheduling functions
• Assists with Cell Trak changes and incoming activity and time sheet verifications.
• Always ensures compliance with Patients Rights and HIPAA policies.
• Prepares outgoing mail, sorts incoming mail for distribution to appropriate departments
• Performs clerical functions associated with client referrals initial authorizations and communicates effectively with clinical department regarding said referrals.
• Assists with updating manuals with updated company policies
• Assists with new-employee onboarding-
• Maintains minutes of meetings
• Maintains supplies, postage, and general office condition in an orderly manner
• Performing safety checks and issuing visitor badges
• Directing clients around the office
• Preparing rooms for training and meetings
• Keeping the reception desk and area clean and well-organized
• Providing delightful customer service
• Other duties assigned

Receptionist Job Requirements:

• Experience as a receptionist is a plus
• Excellent written and verbal communication skills
• Great telephone communication skills
• Great organizational skills
• Good computer skills, including competency in Microsoft Office programs
• Good time-management skills
• Customer-centric approach
• Professional and friendly disposition
• Ability to work in a team
• Willingness to assist colleagues with administrative tasks

Benefits: PTO/Sick, Competitive Medical benefits

Rate of Pay $ 14.42 - $ 18.00

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.