Administrative Support Specialist, Northampton - Clinical Support

CSO is looking for an Administrative Support Specialist to join our HR team.

This position provides administrative and clerical support to the Administrative and Human Resources teams. This role also participates in various department initiatives and projects.

As an Administrative Support Specialist:

You Will:

• Provide administrative and/or clerical assistance with various phases of projects, department initiatives or processes
• Perform general reception coverage, answering, screening and directing phone calls and greeting visitors
• Receive mail, documents, packages, and courier deliveries and deliver or distribute items.
• Log pertinent information or changes to information into HRIS or LMS database
• Run relevant reports from HRIS or LMS database and send to relevant personnel as directed
• Maintain HR email address mailbox, processing email requests daily and forwarding others to appropriate personnel
• Create and send monthly birthday cards from the agency, as well as cards such as congratulations and sympathy  
• Coordinate trainings and meetings as required
• Attend staff meetings as an added value member of the Administrative team
• Adhere to the philosophy of "customer satisfaction" and consistently follow the same by providing reliable, responsive, consistent, trauma-informed and high-quality service in a timely manner to staff and external customers

Your Background:

• High school diploma and at least two years of office experience 
• Computer proficiency
• Excellent organization and interpersonal skills
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work.?We encourage you to check us out!

CSO offers?Training in: Trauma Informed Care, Motivational Interviewing, Cultural Diversity, Equity and Inclusion, Mindfulness Skills and more.?

EOE/AA