Administrator - Villa At the Bay

Administrator

Are you looking for a fulfilling career where you can make a difference in people's lives? Look no further than Villa Healthcare!! We are thrilled to announce that we are hiring an Administrator to join our team of compassionate caregivers. With new management, there has never been a better time to join the Villa family.

Don't miss out on this incredible opportunity to join the Villa Healthcare family and make a real difference in the lives of others! Apply today and take the first step towards a rewarding career as an Administrator with Villa!

Why Join the Villa team?

• Medical, dental, and vision insurance
• Paid vacation and holidays
• Paid sick time
• Tuition reimbursement
• 401k with Employer match
• Employee discounts through VillaPerks

JOB SUMMARY:

This Administaror acts as the director of the facility and representative in the community and is ultimately responsible for overall facility management, profitability, patient care and business decisions in all aspects related to operations. This position requires excellent skills in time and stress management, must be calm, patient and of professional demeanor and have a deep understanding of both the clinical and business aspect of running a long-term care nursing facility.

DUTIES/RESPONSIBILITIES:

1. Supervisory Responsibilities

• Makes daily work assignments.
• Directs the work of employees.
• Authorizes early departure from work.
• Authorizes overtime.
• Reassigns employees from one area to another area as facility needs dictate.
• Prepares written evaluations of assigned employees
• Enforces facility policies with authority to issue Disciplinary Action Reports as needed.
• Initials time records to authorize variances.
• Interviews applicants that will be assigned to his/her area of responsibility.
• Receives and handles employee complaints
• Participates in training programs and assists in orientation of new staff.

2. Business Plan

• Annually develops and implements a sound business plan that results in provision of quality care and a maximum return on investment.
• Reviews business plan with department heads at least quarterly to ensure that goals are attained.

3. Census/Mix Management

• Ensures maximum census development.
• Establishes and reviews Census and Mix objectives in conjunction with the budget and business plan.
• Oversees the placement of prospective residents to ensure that residents’ physical, mental and psychosocial needs are met by the facility and who meet the financial requirements.

4. Accounts Receivable

• Ensures the maximum collection of accounts receivable.
• Reviews Aged Trial Balance (ATB) and oversees the collection of Accounts Receivable by the Business Office Manager.

5. Compliance

• Ensures an effective Performance Improvement (QAPI) process is in place to identify and resolve facility problems.

6. Net Operating Income

• Responsible for control of labor and supply expenses.
• Responsible for maximization of revenue opportunities including ancillary opportunities.

7. Labor and Workforce Planning

• Directs workforce of the facility.
• Controls labor expenses for dollars and hours
• Ensures effective workforce planning and recruits quality candidates.
• Ensures Employee Survey is conducted annually and develops an action plan to correct issues identified. Plans meetings to address issues identified.
• Participates in Affirmative Action Plan development.
• Receives and handles employee complaints.
• Attends meetings and conferences as required.
• Enforces facility policies and issues Disciplinary Action Reports as needed.
• Suspends employees for disciplinary violations as required.
• Reviews and approves facility payroll and time records.
• Participate in the interview and selection process for key positions.
• Participates in training programs and assists in orientation of new staff.

8. Reimbursement

• Ensures all reimbursement opportunities are fully attained.
• Ensures proper and timely completion of all paperwork required for reimbursement

9. Patient Trust Accounts

• Supervise administration of patient trust accounts.
• Audits patient trust accounts quarterly and as needed.

10. Resident Satisfaction

• Responsible for overall resident satisfaction.
• Assist in implementing the Villa Customer Service Philosophy.
• Reviews Resident Satisfaction Surveys to ensure that the facility is meeting customer expectations.
• Ensures that the facility’s PI committee reviews the Resident Satisfaction Survey results and develops appropriate action plans to correct problems identified.

11. Performance Planning

• With DON, establishes annual goals and objectives.
• Annually develops performance objectives for each department head. Quarterly evaluates the status of objectives and performance of standards. Annually makes salary recommendations based on performance. Ensures department heads provide fair and accurate evaluations of their employees on a timely basis.

12. Risk Management

• Ensures that the facility has an active, effective Safety Committee.
• Reviews lost days to ensure facility safety programs and claims management is effective.
• Ensures facility’s compliance with all safety requirements and OSHA regulations.
• Follows all federal, state and company reporting requirements.
• Implements transitional duty policy for the facility (for individuals with a Villa on-the-job injury).

13. Environmental

• Oversees the proper maintenance of the building, grounds and equipment to ensure a safe, sanitary, and attractive environment for residents/patients and employees and to protect company assets through proper preventative maintenance.
• Ensures capital expenditure process is followed.
• Ensure Disaster Plan is implemented and followed.

14. Budget

• Participates in development of facility budget.
• Operates the facility within budgetary guidelines. Provides department heads with departmental budget and holds department heads accountable for operating within their budget.

15. Treats all residents, visitors, and staff with courtesy.

16. Ensures compliance with laws and regulations applicable to position and acts in accordance with Villa’s Corporate Compliance Program.

17. Attends and participates in in-service training, performance improvement (PI) committees and other meetings as scheduled and directed.

18. Safety

• Knows and follows facility rules.
• Demonstrates proper use of equipment. Reports equipment needs or repairs.
• Follows facility smoking policies. • Reports and documents any incidents or accidents of resident/patients, staff or visitor to the appropriate facility personnel.
• Performs duties, which may include transportation or residents/patients, as assigned in Facility Disaster Plan.
• Follows infection control standards, policies and procedures.

19. Resident Rights

• Knows Resident Rights. Helps the residents/patients exercise and/or protect their rights
• Ensures that resident/patient complaints are addressed.
• Maintains confidentiality of resident/patient information.

20. HIPAA

• Follows and adheres to Villa’s policies and procedures implementing HIPAA requirements for the privacy and security of protected health information.
• Uses and/or discloses only minimum amount of Protected Health Information necessary to complete assigned tasks.
• Reports all suspected violation of company’s HIPAA policies or procedures to Facility Compliance Officer.

MINIMUM QUALIFICATIONS:

• Michigan Nursing Home Administrator License required.
• Bachelor’s Degree in Health Administration of related required. Masters Preferred.
• Prior experience as a LNHA.

SHARED CODE OF CONDUCT:

B.E.T.T.E.R. is Villa's Service Excellence Code of Conduct. Becoming a member of the Villa Team includes upholding Villa’s B.E.T.T.E.R. standards every day:

(B)e Welcoming to all
(E)stablish Relationships
(T)rust and Respect
(T)eamwork
(E)ngage and Communicate
(R)ecognize