Admission Coordinator - Evening Shift - Newport Healthcare

Newport Healthcare is a nationwide behavioral healthcare organization dedicated to transforming young lives through evidence-based care. To that end, we have assembled the best teen and young adult mental health treatment staff in the country, and we want you to join us. While our experts guide our clients to sustainable healing, our job is to support our valued staff members, and we do that through offering industry-competitive salaries, career growth and skills expansion, student loan repayment and tuition reimbursement, and a company commitment to diversity, equity, and inclusion, among other advantages. Be part of a team that's dedicated to providing compassionate care based in authentic connection, mutual respect, and unconditional love—and experience the rewards of making a difference in the lives of young people and their families each and every day.

Empowering Lives. Restoring Families.®

The Admissions Coordinator is responsible for administering the admission procedures by collecting, organizing, and providing information as well as being an effective resource to the clients’ families, ensuring a smooth and organized admissions process. As other roles assess for clinical appropriateness, assign diagnoses, collect clinical information from clients, and document the client’s medical record after admission to the program, this position focuses on being a resource to the family introducing them to the programs offered.

Essential Duties:

• Accurately translate throughout the admissions process, as needed for visitors, clients, and their families.
• Answer general phone inquiries using a professional and courteous manner; speak intelligibly and accurately about our program and services offered.
• Facilitate engaging, comforting, and supportive processing through the admissions process.
• Confidently act as a liaison and resource throughout the admissions process for clients and their families. Including coordinating internal admissions communications.
• Complete all necessary documentation in a timely manner to keep electronic records up to date. Including data entry requirements regarding conversations/interactions with families and providers.
• Maintain a high level of organization, adapting to changing priorities throughout the day, providing excellent customer service internally and externally.
• Conduct life-cycle Admissions process.

• High School Diploma or equivalent is required. Bachelor’s degree or two (2) years of applicable experience in behavioral health field preferred.
• Working knowledge of behavioral health and insurance verification process preferred.
• Bilingual preferred.
• Proficiency with MS Office Suite, Outlook, Word, Excel, and PowerPoint.

This is an in-office position at the location below:

30 Burton Hills Blvd

Nashville, Tennessee 37215

The schedule for this position:

Monday-Friday (2PM-10:30PM CST)

Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability.  Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email accommodations@newportacademy.com for assistance.

For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters