Admission Director - The Alden Network

TITLE:       Admissions Director

REPORTS TO:Administrator

I.                    JOBSUMMARY

Toplan,organize,develop,andoperatetheAdmissionDepartmentinaccordancewith current Federal, State, and local regulations, standards, guidelines, and facility policy.

Toensurethatallresidentreferralsareproperly screened,andeligibilityisverified,prior to accepting the referral and admitting the patient.

Toensureallrequiredagreementsandformsareobtainedand properlyfilledout/signed by the appropriate parties at time of admission to ensure contract and financial compliance. The Admission Director/designee is responsible forensuringthat accurate informationandallrequiredforms/agreementsaremaintained in the Electronic Medical Record system associated with patient/resident financial services.

To partner with the Corporate Accounts Receivable team to ensure timely collection of resident payments. Responsible for attending and participating in scheduled collection/financial meetings. Responsible for collaborating with the Corporate AR team to ensure payments are being collected and contribute to the facility performance throughaboveduties,whichresultinadecreaseoreliminationofunnecessarybaddebt.

Develop and maintain relationships with key feeder hospital Social Workers/Case Managers, area community agencies and organizations. Responsible for driving and facilitating effective streams of communication related to the services of the facility. Actively promotes Alden through business development activities leading to increased census both in person and remotely with key feeder hospitals.

II.                  QUALIFICATIONS

A.                  Preferred Bachelor’s Degree in related field of study (marketing, finance, healthcare/businessmanagement) or 2yearsofdirectexperience.

B.                  Preferredknowledgeoflong-termcare.

C.                  Communicatesappropriately,isadaptabletochangesinassignmentsand priorities, and can delegate tasks when appropriate.

D.                 Musthavetheabilitytoworkindependentlyand manageawidevarietyof contact with outside agencies with tact and discretion.

E.                  Abilitytomulti-task,meetdeadlinesinachallengingenvironment,andbeableto think analytically.

F.                   Alwaysdemonstratespositivecustomerserviceandarespectfulattitude.

G.                 TechnologyorientedandmusthaveworkingknowledgeofMicrosoftExceland Microsoft Outlook,EMRsystemswith theabilitytolearn newsoftwareand systems.

H.                 Preferredexperiencewithinsuranceportals.

III.                PHYSICALREQUIRMENTS

A.                  Abilitytomoveintermittentlythroughouttheworkdayandsitatadesk.

B.                  Abilitytoworkinafastpacedanddemandingenvironment

C.                  Abilitytodemonstrateemotionalmaturitytoandworkwithill,disabled, elderly, and emotional individuals.

D.                 Mustbeabletooccasionallymoveandliftsuppliesandequipment.

E.                  Beingoodgeneralhealth;besubjecttoexposuretoinfectiouswaste, diseases, and other conditions, etc.

IV.                ESSENTIALFUNCTIONS

A.                  ResidentReferralProcess

1.      Communicateeffectivelyandefficientlywithhospitalandcommunity agencies regarding admission referrals.

2.      Prior to accepting a referral, carefully review the resident’s Skilled Nursing Facility eligibility for Medicaid/Medicare/Insurance in the Eligibilityportals.EnsurethatonlyreferralsthathaveSNFcoverageare accepted.

3.      Completerequiredidentifiedoffenderregistryverificationsandinitiate criminal background check requests per facility policy.

4.      Ensure that any private pay residents are informed that a 1-month depositand1-monthadvanceisdueattimeofadmissionunlessdeposit waiver is approved by the facility Vice President.

5.      Review the referral and ensure that that all the resident and anyresident representative, Power of Attorney, Guardian information is complete.Ifincomplete,workwiththereferralcontactatthehospitalto ensure the information is completed prior to admission.

6.      Acceptreservationsforresidentaccommodationsinanaccurateand organized manner.

7.      CollaboratewithfacilityInterdisciplinaryTeamtoanalyzereferralstoensure facility can meet resident’s medical and care needs adequately.

8.      Notifyreferringagencytimelywithoutcome.

9.      CollaboratewithAdministratorandnursingdepartmentin assigning appropriate rooms to residents.

10.  Communicateresidentadmissions,discharges,orroomtransfersto appropriate departments in a timely manner.

B.                  AdmissionProcess

1.      Implementprocesstoensureallnewresidents,uponadmission,are greeted and escorted to the assigned resident room.

2.      Explainfacilityphilosophy,policiesandprocedurestopotentialresidents,

newresidents,andresidents’representatives.

3.      MaintainaccuratecensuswithintheEMR,aspercompanypolicy.

4.      Onceareferralisapprovedforadmission,scheduleatimewith familyand/orresidenttoobtainadmissionagreementandany otherrequiredformssignedthedayofadmissionorwithin72 hoursofadmission.Ensureallnecessaryadmissiondocuments are uploaded and appropriately categorized/labeled in Point Click Care.

5.      Assist otherdepartmentswithobtainingrequireddocumentsfrom residentsorresidentrepresentativeswhennecessary.