Admissions Call Center Specialist (Hybrid) - Universal Technical Institute

 We are hiring immediately for our call center in Phoenix! Apply today!

$700 sign-on bonus

Do you have a talent for persuasion and a passion for helping people make life-changing decisions? If you're in the greater Phoenix area, Universal Technical Institute has a dynamic opportunity for you. We're seeking driven individuals to join our team as Call Center Specialists, where you'll be the catalyst that inspires prospective students to take the leap into a rewarding career in the skilled trades.  You'll be a key player in driving enrollment by engaging potential students, highlighting the benefits of our programs, and motivating them to take the next step. 

What we're looking for:

• A fast-paced achiever who thrives on meeting and exceeding goals
• A persuasive communicator with the ability to build rapport quickly and turn interest into action
• Someone who is proactive and relentlessly focused on driving results
• Must be able to commit to a hybrid work schedule, with 3 days in-office and 2 days remote
• Must be available to work on weekends.  Shift available is Tuesday - Saturday

What You'll Be Doing:

• Engage with potential students through outbound calls and other communication channels, assess their eligibility and interest, and schedule personalized campus visits
• Master the details of our education program offerings, campus locations, and admission standards to confidently promote them
• Work efficiently from activity queues in Dynamics CRM, documenting interactions to ensure a streamlined process 
• Consistently meet daily, weekly, and monthly engagement and conversion targets  
• Other duties as assigned

What We Offer

• • $20/hr full-time with benefits with a $700 sign-on bonus
  • hybrid work schedule (3 days in-office, 2 days remote) at a great office location in north Phoenix, close to shops and restaurants.  
  • FREE Tuition for you AND your Immediate Family at any of UTI’s 16 campuses and programs
  • Medical, Dental, Vision and Life Insurance Benefits and Disability/Income protection

Education / Experience

• High school diploma or GED
• Previous sales and call center experience a plus!
• Bilingual (English/Spanish) skills a plus

Skills

• Ability to work in a fast-paced environment where deadlines are essential
• Ability to listen, react and establish rapport quickly
• Self-motivated and action oriented