Admissions Coordinator, Full-Time - Southside Christian School

Reporting to the Executive Director of Enrollment Management

SCOPE OF RESPONSIBILITIES:

The Admissions Coordinator is the primary contact with enrollment prospects and applicants when they first express interest in our school. The Admissions Coordinator will establish exceptional client relationships with prospective SCS families and will be proactive in identifying ways to nurture their interest in enrolling their children. This individual must have excellent communication skills and the ability to work with families via phone, email, and face-to-face conversations to ensure that they receive an excellent first impression of SCS. The Admissions Coordinator's role requires a working knowledge of Microsoft Excel, a professional approach to all communications, and the ability to plan and execute events in support of our efforts to grow our enrollment.

GENERAL RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

• Serve as the first SCS contact for enrollment inquiries
  • Consistently provide a welcoming voice to all prospective parents interested in learning more about SCS
  • Guide prospective families through the enrollment process
  • Schedule and conduct private tours for interested families
  • Connect prospects with current SCS parents
  • Introduce prospects to key employees who work in the areas of interest to the prospective family
  • Maintain consistent contact with families as they move through the enrollment process
  • Support enrollment colleagues with cross-functional responsibilities during seasons of high demand
  • Coordinate interdepartmental referrals on behalf of prospects
  • Other duties as assigned by supervisor
• Scheduling and coordinating student shadow visits
  • Manage the scheduling of shadow visits for ES, MS, and HS students
  • Arrange for a compatible member of our student body to represent SCS during the shadow experience
  • Arrange for the prospective student to meet key members of our faculty, administration, and coaching staff based upon the areas of interest to the student
  • Follow up with prospective parents and students after their shadowing visit to determine likelihood of moving to the application phase
  • Coordinate with faculty to ensure that each guest student receives a personalized thank you note
• Data entry and management of record keeping on prospect inquiries
  • Maintain the database of information related to contact with prospects
  • Log dates and times of all phone contacts, visits, and email communication
  • Record information on conversations with prospects as well as feedback from others in the SCS family who have contact with the prospects
  • Track the status of all applicants as they move through the enrollment process
  • Document outside departmental outreach to prospects/applicants
  • Collaborate on enrollment process development and workflow design
• Event planning and administration of events
  • Demonstrate initiative and detail orientation in planning and managing events related to recruitment of students
  • Oversee the scheduling of parent and student ambassadors to serve at enrollment events
  • Coordinate follow-up by parent ambassadors to event guests and appreciation toward ambassadors for their role
  • Organize promotional materials for distribution at events, and communicate print needs in advance to ensure adequate supply needs are met
  • Represent SCS at external school fairs and marketing events
  • Host some evening events to provide flexible options for prospective and current families

QUALIFIED APPLICANTS:

• Be a born-again believer in Jesus Christ and agree with the philosophies, Statement of Faith, and Statement of Christian Life Commitment of Southside Christian School
• Have a commitment to the mission, philosophy, goals, and objectives of Christian schooling as expressed by Southside Christian School demonstrated by their eligible children enrolled in Southside Christian School
• Five or more years of customer service experience in a professional environment
• A self-starter who demonstrates the ability to work independently
• Strong computer skills with the ability to manage large volumes of customer relationship data
• The ability to network effectively with current SCS families to identify who would be best to assist with the recruitment process
• Demonstrated success in managing multiple projects with shifting priorities and competing deadlines
• Experience in sales, marketing, or a related business field will be given preference

PHYSICAL REQUIREMENTS:

This position has certain physical requirements that must be met for success. They include the ability to:

• Walk throughout the buildings and stairwells easily, and walk outside as drills require
• Stoop, bend, and maneuver in office environment spaces as needed
• Lift up to 15 lbs.
• Sit in an office environment operating a PC keyboard and viewing the screen
• Communicate clearly in English - in oral and written form
• Pass a pre-employment criminal background check