Admissions / Marketing - Alaris Health at The Atrium

Alaris Health at The Atrium, a 113 bed-skilled nursing Center in Jersey City, New Jersey, seeks a director of admissions/marketing to assist the administrator in managing resident flow and the Center’s admissions process and marketing program. Additional responsibilities include:

• meeting census goals by working with the Center’s interdisciplinary team and network entities
• ensuring immediate response to phone, fax, and walk-in inquiries and referrals
• completing tour, application and sales process with residents, their families and referrers
• meeting with family, residents and residents on day of admission and acclimating them
• communicating admission criteria to referral sources, residents and families
• ensuring comprehensive gathering and documentation of resident data
• maintaining statistics indicating resident flow, pending and lost inquiries, denials, hospital discharges and marketing activity
• developing and maintaining referral base and providing information to referral sources of resident’s progress
• assisting in the development and implementation of long-range and short-term marketing plans
• coordinating and participating in presentations about the Center or other appropriate healthcare topics to hospitals, physicians, and other potential referral sources
• collaborating with the administrator to ensure resident satisfaction and to assess/respond to resident satisfaction surveys
• working with the community to enhance the image of the nursing center and promote community wellness
• and above all, ensuring that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights

JOB REQUIREMENTS:

• Minimum of three years of experience in a healthcare setting
• Minimum of two years of college education in the field of health care administration, business management, and/or marketing or public relations is preferred
• Basic computer skills and literacy
• Strong approach to resident service with a sales-oriented personality
• Ability to work proficiently in a fast-paced, healthcare environment and interface with a variety of healthcare professionals
• Ability to accurately complete and disseminate admissions paper flow
• Knowledge of third party payers and programmatic services covered by the variety of payer resources
• Ability to communicate effectively with billing departments related to interpretation of covered services
• Empathetic and adept in dealing with a geriatric population and families in crisis
• Ability to expedite the assessment and admissions process in an assertive AND timely manner