Admissions-Referral Intake Specialist - Three Rivers Youth

JOB DESCRIPTION

Admissions-Referral Intake Specialist

Responsible to:           Director of Drug & Alcohol and Behavioral Health

Job Summary:

Under general supervision, performs work that primarily involves typing data into a computer terminal, and performs general clerical, word processing, and related duties as required. Position demonstrates proficiency in the performance of data entry work; exercise independent judgement in resolving discrepancies and problems with data on source documents.

Job Status:  Full-Time, Exempt

Primary Functions:

1.      Reviews source documents to ensure information is complete and accurate prior to data entry.

2.      Contacts appropriate work units to verify the accuracy of data and to obtain information needed to correct or complete source documents.

3.      Identifies and selects data to be entered based on established work procedures and processes.

4.      Enters commands to access various databases and screens.

5.      Types data into specific data fields or pre-formatted computer screens to create, update, or revise computerized records.

6.      Proofreads and checks data to verify accuracy and completeness and to correct errors.

7.      Performs general clerical duties relating to the sorting, batching, and filing of source documents.

8.      Prepares, scans, and edits documents for electronic storage using optical character recognition (OCR) equipment, as required.

9.      Verifies the accuracy of scanned data, corrects data not accepted or misidentified, and indexes scanned records for storage and retrieval.

10.  Formats, prints, and faxes various reports on processed work.

11.  Gathers data and prepares work unit's productivity reports.

12.  Trains and instructs lower-level Data Entry Operators on data entry and workflow procedures, as required.

13.  Performs other related duties and other duties as requested and/or necessary.

OTHER RESPONSIBILITIES:

1. Maintains required training hours and clearances.

2. Maintains open communication with the supervisor and other staff as it relates to the necessary flow of the job and programs.

3. Must possess and utilize excellent verbal and written communication skills and general computer skills, including WORD, EXCEL, Gmail, internet, and other systems.

4. Standard office equipment (e.g., telephone, printer, photocopier, fax machine, calculator) • Computers and peripheral equipment (e.g., personal computer, computer terminals, hand-held computer, scanner).

WORKING CONDITIONS:

While performing the duties of this job, the employee is regularly required to talk and hear.  The employee frequently is required to stand; sit; and walk; use hands; reach with hands and arms; the employee must occasionally lift or move up to 125 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus. 

Proper diction and command of the English language, spelling, punctuation, and grammar is required.  Individuals must be able to exercise independent thinking and good judgment under all circumstances.  Ability to operate a personal computer and related equipment.

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER WORK REQUIREMENTS

1.      Clerical methods, practices, and procedures, including data entry.

•        applicable computer software packages and applications

•        alphabetical or numerical classification of information

2.      ACTIVE LEARNING - Understand the implications of new information for both current and future problem-solving and decision-making.

3.      ACTIVE LISTENING - Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate.

4.      Abilities

•        COMPREHEND ORAL INFORMATION - Listen to and understand information and ideas presented through spoken words and sentences.

•        SPEAK - Communicate information and ideas in speaking so others will understand.

•        COMPREHEND WRITTEN INFORMATION - Read and understand information and ideas presented in writing.

•        CONCENTRATE - Concentrate on a task over a period of time without being distracted.

•        DEPENDABILITY - Demonstrate reliability, responsibility, and dependability and fulfill obligations.

•        ATTENTION TO DETAIL - Pay careful attention to detail and thoroughness in completing work tasks.

QUALIFICATIONS:

Two years of data entry work experience; or an equivalent combination of education, training, and experience Knowledge of the criminal juvenile justice system, justice system, adult probation, parole is essential. Reliable transportation and a valid Pennsylvania driver’s license, as well as current PA auto insurance, are required.

All required clearances must be current including Act 33/34 Child Abuse Clearance and Pennsylvania Criminal History Clearance, and FBI Clearance.

This job description reflects the assignment of essential and other responsibilities of this position; it does not prescribe or restrict the tasks that may be assigned.