Adult Home Administrator / Case Manager - Mercy Haven

Discover the difference between a job and a fulfilling career by becoming a vital part of Mercy Haven's mission. We are dedicated to providing homes and services to diverse populations in crisis, including those living with mental illness, homeless families, veterans, domestic violence victims and the elderly. Recognized as a Newsday Top Workplace on Long Island for three years, we invest in our employees' success and offer an excellent benefits package.

We are currently seeking a passionate individual for the position of a Full Time Adult Home Administrator / Case Manager. In this crucial role, you will supervise several Adult Home Care Aides, and you will also assist the house residents in developing independent living skills to increase their self-sufficiency, self-esteem, and self-worth.

SPECIFIC RESPONSIBILITIES

• Provide overall leadership and day-to-day supervision of the Adult Home, ensuring smooth operations, safety and wellbeing of all residents, using a person-centered approach
• Ensure that the Adult Home complies with all DOH and applicable regulations
• Recruitment and general supervision of staff and volunteers at Adult Home, fostering a supportive and inclusive environment and ensuring staff and volunteers are engaged, well trained and aligned with Mercy Haven's mission
• Serve as Case Manager, conducting assessments, developing personalized care plans, and monitoring resident progress.
• Act as Activities Director, organizing recreational, educational, and therapeutic activities that enhance residents' quality of life.
• Manage the resident intake process, ensuring thorough assessments and appropriate placements.
• Facilitate resident transfers and discharges in accordance with established policies, coordinating with healthcare providers and families as needed.
• Maintain accurate documentation of resident transitions and provide support to ensure continuity of care.
• Build relationships with community organizations, agencies, and service providers to offer additional resources and services to residents.
• Plan and implement community-based programs that promote social interaction and support for residents' needs.
• Serve as the primary representative of the Adult Home to the broader community, ensuring a positive public image and fostering partnerships that benefit residents.
• Engage with families, community members, and other stakeholders, addressing concerns and encouraging feedback to improve services.
• Ensure the protection of resident rights, including privacy, dignity, and autonomy.
• Develop and implement policies and procedures that safeguard residents from abuse, neglect, and exploitation.
• Act as an advocate for residents, ensuring they have access to resources and are empowered to make decisions about their care.
• Establish and maintain a transparent and accessible system for residents to present grievances, complaints, or recommendations about facility operations.
• Respond promptly to resident concerns, implementing solutions that reflect respect for their voice and preferences.
• Ensure staff and volunteers receive regular training in emergency procedures, including responding to medical emergencies, fires, and natural disasters
• Complete all necessary trainings and in-services, with minimum of 30 hours of training per year
• Maintain Food Manager Course Certification
• All other relevant duties as assigned.

If you're passionate about making a difference and contributing to our mission, we want to hear from you. Join us at Mercy Haven and be a part of a team dedicated to creating positive change in the lives of those in need. Apply now and make your career as meaningful as our mission!

Requirements

• Associate's Degree in Human Services related field required
• 3 years' experience working with individuals in human services field
• 3 years supervisory experience in human services related field
• Physical Requirements: Sits, stands, stoops, squats, walks, and moves intermittently during work hours, may push or pull 10-15 pounds daily, may push or pull up to 50 pounds occasionally.
• A valid NYS Driver's License in good standing

Schedule: Monday-Friday 8:30am-4:30pm with on-call schedule

Location: Bayport, NY

• Full Benefits Package including Medical, Company-Paid Dental and Vision Single Coverage. Health Reimbursement Account (HRA) for medical plan.
• Generous Paid Time Off policies, including vacation and sick time.
• Agency paid Basic Life Insurance. Supplemental Employee, Spouse and Child Life Insurance policies, Long Term Disability (LTD), Short Term Disability (STD), 403(b) Retirement Savings
• Tuition Reimbursement

Learn more at mercyhaven.org!

MERCY HAVEN IS COMMITTED TO A POLICY OF EQUAL EMPLOYMENT OPPORTUNITY AND WILL NOT DISCRIMINATE AGAINST AN APPLICANT OR EMPLOYEE ON THE BASIS OF RACE, RELIGION, GENETIC PREDISPOSITION, CREED, COLOR, NATIONAL ORIGIN, ANCESTRY, SEX, SEXUAL ORIENTATION, AGE, MARITAL STATUS, VETERAN STATUS, DOMESTIC VIOLENCE VICTIM STATUS, DISABILITY OR ANY OTHER PROTECTED CATEGORY UNDER APPLICABLE LAW.

Subject to Approval from Department of Health to serve as Administrator. Subject to DOH Criminal History Review and successful completion of annual physical and PPD