Advanced Engineering Technician - Serco North America

Looking for an Advanced Engineering Technician opportunity at a place you can make a difference every day? Discover this great opportunity in our Newport, RI location.

As the Engineering Technician, you will be a member of a team to support the Undersea Warfare (USW) Electromagnetic Systems Department (Code 34) of the Naval Undersea Warfare Center Division, Newport (NUWCDIVNPT) in support of Communication Systems and Electromagnetic Maneuver Warfare (EMW) programs. 

In this role, you will:

• Be involved in the installation, troubleshooting, and maintaining of a variety of products and equipment
• Identify, analyze, and repair product failures and order and replace parts as needed
• Determine and recommend which products or services best fit the customers' needs
• Utilize general test equipment and special purpose equipment to perform troubleshooting, test equipment set up and operation, repair, and configuration management for the SubHDR.
• Utilize general test equipment and tools and special purpose equipment to mate/unmate the SubHDR from the APG to perform specific tests of the components of the SubHDR to support OTA testing and for the mast to be RFI.
• Perform and coordinate all work efforts in accordance with applicable health, safety, technical and QA requirements.

To be successful in this role, you will have:

• Active Secret clearance
• US Citizenship
• Ability to obtain and maintain a CAC (Common Access Card)
• Ability to successfully pass a drug/background screening
• High School Diploma/GED and  8-10 years of experience in related field
  • Bachelor's Degree will be considered in lieu of High School Diploma/GED and 2 years of experience in related field
• Familiarity with a variety of the field's concepts, practices, and procedures.
• Technical knowledge of SATCOM and SESIF SATCOM Equipment which includes FOT, NMT, TDMA Interface Processor (TIP), SHF EBEM is preferred
• Knowledge of general test equipment, special purpose equipment, mast, and system types to perform troubleshooting, test equipment set up and operation, repair, and configuration management for overall program level support
• Effective interpersonal and communication (verbal and written) skills
• Ability to analyze, troubleshoot and repair systems, preferably SATCOM systems, as an individual and in team situations
• Ability to assess and respond to situations where standard procedures have failed in isolating or fixing problem equipment
• Ability to promptly respond to telephone and email requests for technical support
• Ability to travel up to 10% as necessary

Additional desired experience and skills:

• RF experience preferred

Military Veterans and Spouses encouraged to apply!

If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.