Advanced Training Administrator - Groton, CT - Serco North America

Looking for a Training Administrator opportunity at a place you can make a difference every day? Discover this great opportunity in our Groton, CT location.

As the Advanced Training Administrator, you will provide On the Job Training instruction on TACNET and other Navy C4ISR systems, network and system administration. A wide degree of creativity and latitude is expected. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.

Serco supports the US Military as a prime for several contracts. Please visit these links for more information about how Serco supports the U.S. Military https://www.serco.com/na/careers/navy-careers and our Veterans https://www.serco.com/na/careers/veterans-at-serco.

In this role, you will:

• Serve as Subject Matter Expert for the following:  CANES, ADNS, CENTRIX-MME, SCI-N, SubLAN, ISNS
• Provide OJT instruction on TACNET operations, maintenance, and repair.
• Report design, reliability, and maintenance problems to program management. 
• Support new system installations, integrations, and upgrades.
• Install, troubleshoot, maintains and repair products/equipment. 
• Establish testing protocols and standards, providing training and guidance to engineers and technicians.
• Test interoperability of systems, measures transmission/outputs, troubleshoots and resolves issues, and maintains detailed evaluation and repair reports.
• Provide innovative solutions to complex functional problems that impact function's success.
• Lead tasks, including planning, execution, staff oversight, and status reporting for significant initiatives. 
• Lead and direct the work of others.

To be successful in this role, you will have: 

• An Active TS/SCI Clearance
• US Citizenship
• Ability to obtain and maintain a CAC (Common Access Card).
• Ability to successfully pass a drug/background screening.
• A High School Diploma/GED and 4 years of additional related experience 
  • A Bachelor's Degree will be considered in lieu of A High School Diploma/GED and 4 years of additional related experience
• 5 years of experience (Experience highly preferred in a technical trade or craft such as electricity, electronics, surveying, aircraft or ship fundamentals, to include: developing appropriate course material, hands on practical experience with techniques being taught, researching latest technical discipline practices, establishing training needs, developing goals and objectives, and developing training programs.)
• Hands-on experience with Navy Shipboard Networks to include CANES, or other TACNET systems.
• Experience in three (3) of the following four (4) areas:
  • Network Administration
  • System Administration
  • Technical Documentation
  • Training
• Demonstrated expertise in C4I Networks and System Administration.
• Familiar in training TACNET, or other Navy C4I systems which should include defining training requirements, use of Navy Authoring tools (CPM/LOM, AIM, etc.) to develop training Navy training curriculum, and application of Instructional System Design (ISD) process.
• Navy’s Basic Instructor Training (either NEC 805A or 9502) or a current industry standard trainer certification, such as Microsoft Certified Trainer (MCT) or CompTIA Certified Technical Trainer (CTT+). 
• Effective interpersonal and communication (verbal and written) skills.
• Ability to analyze, troubleshoot and repair TACNET systems as an individual and in team situations.
• Ability to assess and respond to situations where standard procedures have failed in isolating or fixing problem equipment.
• Ability to promptly respond to telephone and email requests for technical support.
• Ability to travel up to 10% as necessary.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Apply today to discover your place in our world!

Military Veterans and Spouses encouraged to apply!

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.