After Incarceration Support Program - Intake Specialist - Open Sky Community Services

Open Sky Community Services, in collaboration with the Department of Corrections (DOC), is excited to announce a first of its kind program in the state of Massachusetts, The After Incarceration Support Program. This program will support the re-entry of returning citizens who have been recently released from the DOC and other individuals who have a history of Justice System Involvement. The Aftercare Incarceration Support Program is community-driven and fosters active community involvement, and engagement. The program offers a safe, judgement free, resource rich environment that breaks down barriers to reintegration while providing access to essential, customized resources, and supports a mission to invest in each individual’s success. The scope of services includes outreach and engagement, food and nutrition assistance, educational and job placement services, housing assistance as well as healthcare and addiction treatment.

The Intake Specialist serves as the first point of contact, welcoming individuals and families as they enter the After Incarceration Support Program. They will provide oversight of the front desk by answering phone calls, assisting with staff and space scheduling, manage office mail and deliveries as well as provide and coordinate crisis response supports to members as necessary. The Intake Specialist will also complete intakes and initial needs assessments for individuals, including gathering health insurance information and other eligibility requirements. 

Other Key Responsibilities: 

• Assist with data entry for the program including RedCap, EIM/ESM, ehana, the triage tracker and other systems.
• Evaluate individuals needs and service preferences while simultaneously identifying current resources and services.  
• Complete all required documentation in a timely manner.

• High School Diploma, GED, or equivalent, required.
• Lived experience, or minimum of 1 year experience working with people experiencing homelessness, justice involvement, serious and persistent mental illness, substance use disorder, or other underserved populations required.
• Valid drivers license and acceptable driving record, required. 

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.

At Open Sky, you’ll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!

 Benefits of Working for Open Sky Include:

• Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
• Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education!  Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
• Medical, Dental and Vision Insurance with Prescription Plan
• 403b Retirement Plan with Employer Match
• Life Insurance (100% Employer-Paid)
• Eligible employer for the Public Student Loan Forgiveness Program
• And more!

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.