Aide-Nutrition - Spartanburg Regional Healthcare System

Position Summary

The Assistant Nutrition is responsible for preparing the food for the residence.

• Responsible for performing the duties of the cook as outlined on the list of job tasks.

• Supervising meal preparation and service

• Inventory foodstuffs and assist FSD in ordering food and supplies

• Assuring safe and sanitary service and clean-up

• Assuring accuracy of Modified and Therapeutic diets

• Assuring timeliness of meal service

• Training new staff

• Managing minor staff issues

• Contacts FSD in case of emergency or with issues that the Cook/Supervisor is not authorized to handle

• Manage other routinely assigned duties

Minimum Requirements

Education

• N/A

Experience

• Strong computer skills with accuracy in typing; ability to coordinate and file (electronically and paper) alphabetically; excellent professional communication skills.

License/Registration/Certifications

• N/A

Preferred Requirements

Preferred Education

• N/A

Preferred Experience

• N/A

Preferred License/Registration/Certifications

• N/A

Core Job Responsibilities

Clerical:

• Responsible for communicating and reporting to supervisor
• Greets and directs residents, family, caregivers and guests in a professional and respectful manner
• Uses the correct telephone protocol in answering calls; direct calls to the appropriate persons in a timely manner; ensure phone messages are legible and distribute promptly; adheres to the policy for utilization of paging system
• Assists Nurse Manager and Charge Nurse with other duties (i.e., filing, updating manuals, etc.)
• Positively and professionally assists as a resource person and liaison for physicians and other departments
• Coordinates and schedules procedures and transportation
• Ensures reports are filed accurately

Organizational:

• Monitors and controls noise at desk to ensure professional conduct and appearance; assures the front desk is attended
• Maintains a clean, neat and organized desk area to facilitate workflow, ensuring confidential and PHI information is properly secured

Equipment:

• Skilled in data entry – Microsoft Word and Excel
• Skillfully operate and maintain computer, printer and fax machines; telephone system

Quality:

• Routinely maintains standards of the Joint Commission and other licensing and regulatory agencies
• Demonstrates practice to maintain a safe environment and reports safety issues for residents, visitors, co-workers and self
• Recognizes risk management situations and reports them in a timely manner
• Promptly reports equipment malfunction to appropriate personnel; uses chain of command when reporting problems/concerns
• Demonstrates compliance with policies regarding HIPAA,HITECH resident and resident confidentiality, confidentiality of facility information and residents’ rights and responsibilities; demonstrates knowledge of the purpose of the Ethics Committee, including referral process
• Successfully completes initial orientation and annual required computerized training, competencies and annual health evaluation

Development:

• Attends unit staff meetings, applying knowledgeable of facility’s policies and procedures, medical terminology and specific services of departments
• Identifies and actively supports positive relations within team and across department lines; maintains an open and positive attitude by a willingness to participate in new initiatives

To perform this job successfully, an individual should demonstrate the following competencies:

• Analytical - Synthesizes complex or diverse information.
• Resident/Customer Service - Manages difficult or emotional resident/customer situations; responds promptly to resident needs; solicits resident feedback in an attempt to achieve an optimum level of resident care; treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to the ideas of others; and is willing to try new solutions and options; demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; respectfully helps to educate others on the value of diversity; promotes a harassment-free environment.
• Quality - Looks for ways to improve and promote quality; demonstrates accuracy, thoroughness, excellence and attention to detail; applies feedback to improve performance; monitors own work to ensure quality and excellence.
• Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
• Organizational Support - Follows policies and procedures; completes administrative tasks correctly and in a timely manner; supports the goals and values of the organization; benefits organization through outside activities and representation of the company; supports affirmative action and respects diversity; prioritizes and plans work activities; uses time efficiently.
• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to the views of others; gives and welcomes feedback; contributes to building a positive team spirit; puts the success of the team above his/her own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Oral and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens for and seeks proper clarification; responds well to questions asked; demonstrates excellent group presentation skills; participates in meetings and enrichment discussions; writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet appropriate needs; presents numerical data effectively and legibly; and is able to read and interpret written information.

PI250917764