AIOPS Systems Engineer at Softworld Inc

Job Title: 80480 - AIOPS Systems Engineer

Job Location: District Of Columbia 02494 REMOTE

Onsite Requirements:

• Artificial Intelligence
• ScienceLogic and ServiceNow
• Splunk and Tenable

Job Description:

• Coordinates system development to include design, modeling, security, integration and formal testing. Manages and documents system configurations.
• Oversees the transition into production process.
• Creates and maintains programmatic and technical documentation to insure efficient planning and execution.
• Use Java, PHP, Python and/or COTS automation tools to ensure the integration and presentation of data through dashboards that meet customer requirements
• Document Linux appliance build and configuration processes
• Experience with migration to extended architecture
• Experience with Power Flow
• Experience writing custom runbooks
• Experience writing custom Powerpacks
• Experience with API calls

HOW A SYSTEMS ENGINEER EXPERT WILL MAKE AN IMPACT:

• Implement integrated toolchain-based capabilities and support technical insertion of IT Enterprise Solutions that are tailored for use in customer Mission IT Environments.
• Lean in and directly support program teams with unique project strategy, toolchain implementation approach, and troubleshooting needs.
• Work with various leading AI/ML-enabled tool vendors in the IT Operations marketplace, including ScienceLogic, Splunk, Tenable, ServiceNow, Azure, AWS and others, to research and identify solution capabilities that fit federal government customer requirements and align with new and evolving standards in the AIOPS space.
• Engage hands on keyboard to create new integrations and capabilities to meet dynamic demonstration and mission-specific use case scenarios that help customers understand the value of the AIOPS solutions for their mission.
• Support the development of demonstration work products, including PowerPoint slides, narrated videos, graphics, and marketing materials to inspire our customers about mission possibilities by leveraging unique client capabilities to meet mission requirements.
• Act as the conduit for connecting tailored client Enterprise IT Automation capabilities to specific and unique requirements of the customer to positively shape final requirements for the related contract opportunities.
• Integrate with our Solutioning Team, System Engineering Team, and ITSM Factory team to bring the best of our solutions to the customer.
• Bring forward your passion for technology used within the Enterprise IT space and advance our team's efforts to broaden our team's impact on customer missions across the Government Marketplace.

WHAT YOU'LL NEED TO SUCCEED:

Education:

• Bachelor's in computer science, Engineering, or Business-related field

Required Experience:

• 10 years+ of progressive technical implementation.

Desired Technical Skills:

• Demonstrated technical knowledge and experience in automation solutions relevant in IT Enterprise, such as API-based toolchain integration, ITSM platform development and configuration experience.
• Experience with tools such as ScienceLogic, ServiceNow, Python, and PHP is highly desirable.
• Desired Training/Certifications: ServiceNow Developer, ScienceLogic, Microsoft Office, Operating Systems, Cloud, Monitoring, ITSM, Cyber Security, Integrations, and Automations.
• Security Clearance Level: Ability to obtain Public Trust Level 6C

Required Skills and Abilities:

• Strong communication, analytical, and time management skills that enable innovative design and technical thought leadership in a rapidly evolving business environment

Preferred Skills:

• Experience working with Government Customers.

** 3rd party and subcontract staffing agencies are not eligible for partnership in this position. 3rd party subcontractors need not apply.

This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future. **