Air Traffic Manager - Serco North America

Are you an Air Traffic Manager looking for a challenging and exciting career? Serco has a great opportunity for you!

Serco is one of the largest non-government Air Navigation Service Providers (ANSP) in the world. We deliver air traffic control (ATC) services for small and medium regional airports as well as the largest commercial air hub on the globe. Serco is also the only commercial ANSP to provide all the three ATC disciplines: Terminal Tower, Terminal Approach Control, and Enroute Center. No wonder we are one of the largest non-government employers of Air Traffic Controllers in the world!

Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly, and expeditious movement of air traffic through the nation's airspace.

What we offer:

• What we offer:

  • In compliance with state and local laws regarding pay transparency, salaries are specific to a location and vary from $39.49-$49.15.
  • You may qualify for additional incentives dependent on location:
  • Optional paid time off allowance
  • Housing stipend
  • Relocation allowance
  • Complexity pay

Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. A manager must rely on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Managers lead and direct the work of others to accomplish the daily operation of the facility.

As an Air Traffic Manager, you can expect to:

• Report to the Area Manager
• Supervise air traffic control tower personnel
• Manage training requirements
• Manage quality and safety programs
• Complete and submit recurring reports

• • Complete/support compliance verification audits
  • Review facility directives and procedures for compliance and adherence
  • Collaborate with the public, airport personnel and FAA management

Air Traffic Managers must also function as Air Traffic Control Specialists (ATCS) by controlling air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. ATCS’s are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace.

As a member of the Air Traffic Control team, you can expect to:

• Answer radio calls from arriving/departing aircraft
• Issue landing/takeoff instructions
• Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity
• Issue air traffic clearances
• Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.
• Transfer and receive control of aircraft
• Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.
• Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations
• Coordinate with and issue instructions to airport vehicles/personnel
• Maintain and disseminate records of daily operations
• Perform on-the-job training instructor duties as required

Requirements to join the team:

• US Citizenship
• An FAA Second Class Medical Certificate
• Minimum 5 years’ experience as an air traffic controller with a minimum of 3 years of supervisory experience preferred.
• A Control Tower Operator (CTO) rating or a Credential with a Tower Rating and 6 months of practical experience in accordance with 14 CFR Part 65.39
• Eligibility to work for Serco under Federal Immigration Laws
• Verification of education and employment references from previous employers including the release of drug and alcohol records
• Passing a pre-employment drug screen
• Receiving an FAA Security clearance (interim and final suitability)
• Proof of identity and eligibility to work in the United States

Here at Serco, professional development is a top priority. We help our team develop their skills and grow in their careers. If you are an experienced Air Traffic Controller with a prior tower certification or credential who wants to be part of a professional, customer service and safety-oriented organization, please submit your application today!

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.