Airport Account Manager - CLT (Air Canada) at Unifi Aviation, LLC
Charlotte, NC 28208
About the Job
Essential Functions / Key Responsibilities
- Oversees and coordinates team activities related to the operation.
- Monitors and enforces safe and compliant working environment in accordance with TSA, DOT, USPS and OSHA regulations and all applicable laws.
- Coaches, counsels and mentors employees and enforces Company policies and procedures, including issuing disciplinary action as required.
- Promotes and adheres to Unifi policy concerning Safety, Anti-Harassment and Equal Employment Opportunity.
- Assists in recruiting, administrative, payroll, employee scheduling, and general administrative duties.
- Monitors staffing and overtime use and operational and financial performance of assigned shift/station.
- Promotes team-building initiatives and performs coaching/mentoring activities to develop and motivate team members.
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Basic Qualifications:
Pre-requisites:
- Must be a local (in-state) resident.
- Valid In-State Drivers License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtain airport authority identification security.
Experience:
- Four+ years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team.
Knowledge, Skills & Abilities:
- Excellent customer service skills.
- Strong work ethic.
- Ability to work in a team oriented environment.
Preferred Qualifications
Education:
High School diploma or GED.
Experience:
Six+ years of relevant experience.
Relevant supervisory experience.
Knowledge, Skills & Abilities:
Able to communicate information and instructions verbally and/or via radio equipment.
Able to communicate effectively in a professional manner.
Strong leadership qualities and ability to create a passionate and efficient workforce.
Able to effectively resolve employee conflicts and have an ability to apply creative solutions that have a positive impact on results.
Working Conditions
Work Schedule:
You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment.
Work Environment:
Must be able to be alert to moving vehicles or aircraft and use radio equipment.
Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.
Physical Demands/Requirements:
- Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Must be able to work in cramped or high places.
- Must be able to carry heavy items up and down jet way stairs.