Airport Lounge Operations Manager - Sodexo

Unit Description

Sodexo Live's Airport Lounge Segment has an exciting opening for a Operations Manager to support our premium lounge clients in the Hartsfield - Jackson International Airport in Atlanta, GA.  We are seeking a Club Operations Manager to lead the Food and Beverage operations within this group of several private club/lounges. 

The lounges are dedicated spaces for elite passengers to relax, rejuvenate, enjoy food from the buffet and/self-service beverage program.  We are seeking a hospitality-minded manager to be part of creating memorable dining experiences for our guests.  The Operations Manager will be responsible for ensuring excellent front of house guest services for our upscale lounges.

The ideal candidate for this role will be seasoned hospitality professional with a food and beverage management background within airports, hotels, restaurants or similar high-end venue.  Experience in high volume operations is required.  A team consisting of Bartenders, Cooks, Food Attendants and Custodial Staff will report to the management team.  

Responsibilities include but are not limited to:

• Establishes a safe work environment
• Assumes General Manager’s (GM) responsibilities and authority in their absence
• Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention
• Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes
• Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met
• Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan
• Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies

BENEFITS: Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years   

Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.