Alternative Channel Distribution Leader - American International Group

The Alternative Channel Distribution Leader will be responsible for driving AIG’s profitable growth, maximizing AIG’s franchise value and managing our Delegated Authority and Captive relationships for the commercial business within NA GI with unique and measurable objectives in the programs/MGA, risk management, and commercial accounts market segments.

The Alternative Channel Distribution Leader will be a wholly dedicated role that will work with the Head of Wholesale and Alternative Channels Distribution as well as the leaders of Glatfelter, AIG Programs and Captive Solutions to establish and execute a broad and customized distribution management strategy. They will also play an integral role in the wider AIG Distribution organization.

How you will create an impact:

• Developing and managing strategic growth plans for our Glatfelter programs, existing MGAs, MGUs, Program Administrators, Captive Management, US Fronting, and Group Captive clients.
• Identify key (and high quality) distribution sources who control business that fits our risk appetite and target account profile, to expand the GPCS distribution footprint, and open doors to new business opportunities that AIG is not currently seeing.
• Support the Captive Solutions team to triage new opportunities and identify deals that have the highest chance of success.
• Manage the program opportunity catalogue and identify plans around targets in order to source synergistic and accretive Program M&A targets.
• Build real time and consistent management reporting methods to hold partners accountable for production and performance.
• Work with Marketing & Communications to coordinate AIG’s participation in industry sponsored events as well as AIG hosted events (such as AIG Program Summit, Glatfelter MVP, Target Markets, AAMGA, Captive domicile, and segment specific forums).  Ensure AIG is the Program Market of choice.
• Work with the following stakeholders to achieve Business Unit and NA GI Distribution goals, objectives, and priority initiatives with executive level commitments and buy-in from the respective distribution source(s).
  • Business Unit Sales and Underwriting management
  • The AIG US Zone Presidents
  • The Wholesale, Retail, & Canadian Distribution Leaders

• Ensure “Balanced Trade” and build collaborative growth plans across all distribution channels.
• In collaboration with the Business Unit leaders in Glatfelter, AIG Programs, and Captive Solutions, drive profitable growth, the desired retention, and fill the new business pipeline with quality opportunities that fit the target account profile in each business.
• Develop and facilitate trusted relationships with internal and external stakeholders and work closely with the Glatfelter, AIG Programs & Captive Solutions distribution partners and build strong relationships, gain trust, facilitate creative / innovative solutions, and showcase the GPCS franchise value and differentiation.
• Act as a liaison between the GPCS business units and the rest of the AIG teams to ensure collaboration and coordination.
• Ensure GPCS is represented in leadership meetings and broker discussions.
• Expand the product and capabilities we offer through Glatfelter Brokerage Services – work with the AIG teams to ensure the success of GBS and drive growth in premium produced through the unit.

The Alternative Channel Distribution Leader will be expected to exhibit the following behaviors:

• Accountability and ownership of the qualitative and quantitative effectiveness each distribution relationship.
• Driven to pursue AIG’s profitability and growth agenda while ensuring alignment.
• Always fostering “ease of doing business” between AIG and our Delegated Authority partners.
• Keeping the President & CEO of Glatfelter Insurance Group, AIG Programs and Captive Services & Distribution leadership and management teams regularly updated with results and significant changes with assigned Delegated Authority partners.
• Treating our Product Leadership and ELT as an internal customers.
• Supporting a culture that promotes collaboration, innovation, diversity and inclusion; successfully conduct talent acquisition, employee engagement and performance monitoring / evaluation work; leads by example. 

What you'll need to succeed:

• 10+ Years of experience with P&C Carrier or Brokerage focused on the Delegated Authority & Captive distribution channels.
• Ability to use that experience to develop a relationship / operations strategy that directly aligns with the specific responsibilities for this position.
• Leadership
  • Ability to influence resources to achieve objectives across various Business Units and geographies.
  • Maximize performance organization to achieve predetermined vision and objectives.
• Excellent organization skills
  • Manage multiple and evolving priorities.
  • Capability to digest and distribute information in effective and efficient manner.
• Strong analytical and critical thinking skills.
  • Comfortable using data and analytics tools to make informed recommendations and decisions.
  • Adept at challenging current processes and results to determine if maximum result is being achieved.
  • Push for continuous improvement.
• Collaborative team member with various internal and external stakeholders.
• Strong verbal and written skills.
• Proficient balancing cordial manner with negotiation skills to ensure broker relationships are effective for AIG.

For positions based in New York City, the base salary range is $118,000 - $178,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We’re proud to offer a range of competitive benefits, a summary of which can be viewed here: AIG Benefits Overview.

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Estimated Travel Percentage (%): Up to 50%

Relocation Provided: No

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