Ambulatory Pharmacy Technician - Saint Francis Hospital

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The Ambulatory Pharmacy Technician reports to the Ambulatory Pharmacy Technician Supervisor and plays a key role in the ambulatory pharmacy space, including referral based HOPD pharmacist managed clinics, specialty pharmacy, and population health pharmacy services.  The technician will be responsible for assisting with prior authorizations, scheduling patients for appointments, resolving billing rejections, helping patients navigate insurance coverage, and facilitating financial assistance through eligibility screenings and supporting documentation.  They will maintain accurate records of patient interactions within the EMR system.

EDUCATION, EXPERIENCE, TRAINING

Required qualifications:

1.    High school diploma or equivalent

2.    Current State of IL pharmacy technician license in good standing

3.    Certified Pharmacy Technician (CPhT) credential.

4.    Minimum of 3+ years of pharmacy technician experience

Preferred qualifications:

1.    Previous work in ambulatory pharmacy setting preferred.

2.    Extensive EPIC knowledge/experience preferred.

3.    Familiarity with pharmacy financial assistance programs, insurance processing, and insurance systems (Medicare/Medicaid) preferred.