Analyst II Omnichannel Analytics - Spirit Airlines

At Spirit, we live “More Fly.” It’s not just about getting from point A to B—it’s about feeling fly while you’re at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel.

Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn’t the limit—it’s just the beginning!

Job Summary

We are seeking a highly motivated and detail-oriented Analyst to join our Omni Channel Analytics team. The successful candidate will be responsible for analyzing and interpreting data from various channels to provide insights that drive strategic decision-making. This role requires a strong analytical background, proficiency in data analysis tools, and the ability to communicate findings effectively to stakeholders.

Responsibilities

• Collect, analyze, and interpret data from multiple channels including online and mobile platforms.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) and business metrics.
• Conduct deep-dive analysis to identify trends, patterns, and opportunities for optimization.
• Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions.
• Provide actionable insights and recommendations to improve guest experience and drive sales growth.
• Support the development and implementation of data-driven strategies to enhance omni-channel performance.
• Ensure data quality and integrity by conducting regular audits and validation checks.
• Stay up to date with industry trends and best practices in analytics and omni-channel marketing.
• Design, execute and analyze A/B and multivariate tests to improve user experience across web and mobile platforms.

Education

• Bachelor’s degree or equivalent experience in Business, Statistics, Data Science, Economics, or a related field.

Experience

• 1-3 years’ experience in data analysis, preferably in an e-commerce environment.

Specialized Skills

• Proficiency in A/B testing, optimization and data analysis tools such as SQL, Excel, and visualization tools like Tableau or Power BI.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of statistical methods and data modeling techniques is a plus.
• Experience with customer analytics and omni-channel strategies is preferred.

Competencies

• Analytical Thinking: Ability to break down problems and data sets to derive meaningful insights. complex
• Communication: Strong verbal and written communication skills to effectively share findings and recommendations.
• Attention to Detail: High level of accuracy and attention to detail in data analysis and reporting.
• Collaboration: Ability to work collaboratively with cross-functional teams and stakeholders.
• Adaptability: Flexibility to adapt to changing priorities and business needs.

Other Job Requirements

Work Location

• Hybrid (4 days in office and 1 day remote)

Travel

• No travel required

Physical Effort

• Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. involves sitting most of the time but may involve walking or standing for brief periods of time.

We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits, and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members. 

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Spirit Airlines is an Equal Employment Opportunity employer.  All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.