Analytics Manager - Walker Art Center

The Walker Art Center empowers people to experience the transformative possibilities of the art and ideas of our time and to imagine the world in new ways. In our over 125-year history, we have become one of the most celebrated art museums in the country and we are known for our innovative presentations and acclaimed collections of contemporary art across the spectrum of the visual, performing, and media arts.

The Analytics Manager is critical in shaping the Walker’s understanding of its audiences by translating data into meaningful insights to support strategic decisions. This highly collaborative role works across the organization using data to inform integrated engagement strategies across programs, marketing campaigns, channels, and audience-facing projects.

WHAT YOU GET TO DO 

Data Analysis & Strategic Planning

• Manage goal setting, audience/revenue tracking, and institutional reporting.

• Collaborate with teams and leadership to develop attendance projections, engagement strategies, and short- and long-term plans aligned with institutional objectives.

• Support operational planning and budgeting for attendance-driven departments.

• Develop and track key performance indicators for audience growth, engagement, and satisfaction.

• Monitor and forecast attendance using internal and external data sources, ensuring consistent reporting on audience and revenue metrics.

Audience Insights

• Oversee visitor feedback collection, survey design, and synthesis of insights.

• Analyze and present data to provide meaningful, business-relevant insights about audiences and programs.

• Collaborate with stakeholders to create strategies for expanding audience engagement.

• Apply a DEI lens to audience analysis, ensuring insights reflect the institution’s goals for engaging diverse and underrepresented communities

• Manage external partners when necessary.

Communication & Collaboration

• Present clear, actionable insights to stakeholders through data reports and workshops.

• Collaborate with teams to align data-driven insights with programming, promotional, and visitor engagement strategies.

• Maintain positive working relationships and share best practices to support continuous improvement.

WHAT WE NEED IN YOU 

• 3-5 years of experience in research design, strategic planning, or data/business analytics.

• MBA or commiserate experience required.

• Proficient in customer database systems (Tessitura preferred), business intelligence tools (Microsoft Power BI, Tableau), Google Analytics, and Microsoft Office applications.

• Demonstrated ability to generate detailed analytics reports and data-driven insights to inform business strategy.

• Excellent communication and presentation skills, capable of translating complex data into actionable insights for non-technical audiences.

• Proficiency in conducting quantitative analyses with minimal oversight.

• Comfortable working in dynamic, fast-paced environments, with the ability to adapt quickly and solve problems creatively.

• Strong written and verbal communication skills, with the ability to interface with various departments and management levels. A natural collaborator who enjoys working closely with others.

• Experience with and commitment to working with diverse teams that reflect a range of identities, experiences, and perspectives.

PHYSICAL DEMANDS   

• Prolonged periods sitting at a desk and working on a computer.

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position; they do not purport to describe all functions of the role. All Walker role descriptions allow for potential career growth through broadening accountabilities. Other duties may be assigned and/or the essential functions of the position may change or be changed

JOB SPECIFICATIONS This position is considered full-time (35 hours per week), exempt. As a exempt  position, it is not eligible for overtime pay. The minimum compensation for this role is $70,000 annually. The Walker offers a wide range of benefits for both part-time and full-time employees.

This position is not eligible for relocation assistance.

All applicants must be eligible to work in the United States without the need for employer sponsorship.  

Walker’s DEI commitment The Walker is committed to being an employer with a staff who, at all job levels, reflects the rich diversity of the communities and audiences we serve. We are dedicated to ensuring inclusion and equity in all our employment practices. We deeply value and welcome all the unique lived experiences in our applicants and encourage anyone meeting the minimum requirements to apply.

Recruitment Timeline All positions are open until filled.