Annuities Operations Coordinator - Expert In Recruitment Solutions
New York, NY 10022
About the Job
Role Overview: The Annuities Operations Coordinator is responsible for the end-to-end annuity new business process from submission to issuance. This process consists of an initial review, processing, updating, and issuing of individual annuity new business applications working on behalf of and in partnership with our annuity carrier client. The person in this position will also communicate via phone and e-mail with carrier distributors to follow up on outstanding requirements as well as provide follow-up with other carriers regarding the status and funding of annuities.
What You Are Responsible For:
" Learn to verify annuity new business applications, submissions, and corresponding forms for completeness.
" Develop working knowledge of regulatory, technical and/or departmental guidelines to assess applications for compliance.
" Enter new applications into appropriate company systems in accordance with quantity and quality standards.
" Review, apply funds, and issue individual annuity new business utilizing workflow management system, administrative system, new business system, etc.
" Communicate via email and phone with insurance agents to obtain outstanding requirements and/or provide status updates on annuity application.
" Resolve any new business-related issues as the requirements are submitted and met
" Communicate with internal stakeholders on new business-related items " Perform other duties as assigned
Soft Skills:
" ,Communicate with internal stakeholders on new business-related items
" Perform other duties as assigned
" Problem-Solving, Attention to Detail, Communication, Adaptability, Critical Thinking
Target Qualifications:
" 1+ years previous customer service experience
" 1+ years annuities experience; preferred 3+ years experience
" Associates or Bachelor's Degree preferred
" Case management experience preferred
" Excellent written, communication, and presentation skills
" Ability to interact and work closely with business stakeholders at all levels of seniority
" Possess strong analytical thinking and critical reasoning skills
" Ability to work effectively in a team environment
" Ability to effectively handle a fast-paced environment and successfully meet established deadline requirement
Work Environment:
" Ability to, work in EST hours and flex as needed based on business demand
What You Are Responsible For:
" Learn to verify annuity new business applications, submissions, and corresponding forms for completeness.
" Develop working knowledge of regulatory, technical and/or departmental guidelines to assess applications for compliance.
" Enter new applications into appropriate company systems in accordance with quantity and quality standards.
" Review, apply funds, and issue individual annuity new business utilizing workflow management system, administrative system, new business system, etc.
" Communicate via email and phone with insurance agents to obtain outstanding requirements and/or provide status updates on annuity application.
" Resolve any new business-related issues as the requirements are submitted and met
" Communicate with internal stakeholders on new business-related items " Perform other duties as assigned
Soft Skills:
" ,Communicate with internal stakeholders on new business-related items
" Perform other duties as assigned
" Problem-Solving, Attention to Detail, Communication, Adaptability, Critical Thinking
Target Qualifications:
" 1+ years previous customer service experience
" 1+ years annuities experience; preferred 3+ years experience
" Associates or Bachelor's Degree preferred
" Case management experience preferred
" Excellent written, communication, and presentation skills
" Ability to interact and work closely with business stakeholders at all levels of seniority
" Possess strong analytical thinking and critical reasoning skills
" Ability to work effectively in a team environment
" Ability to effectively handle a fast-paced environment and successfully meet established deadline requirement
Work Environment:
" Ability to, work in EST hours and flex as needed based on business demand
Source : Expert In Recruitment Solutions
