Apartment Concierge - 1st Shift - InterSolutions
Newark, DE 19711
About the Job
InterSolutions can help you start a lasting career! We are an innovative and growing property management staffing agency that services top communities all over the country. We are currently seeking personable, goal-oriented, and driven individuals to take on Concierge positions!
Join InterSolutions to start your career in a growing industry. We provide flexible work schedules, 24/7 support, permanent placement opportunities and paid training. You'll start working fast and get all of the industry experience you need to advance your career. Apply now!
Essential Job Function:
Create an upbeat and friendly climate by standing, smiling, and greeting all residents and guests
Oversee the lobby and front desk area by answering phones and greeting residents, guests, and vendors
Provide first-line customer service for all resident requests, issues, and service requests
Follow up on all completed requests ensuring resident satisfaction
Follow applicable emergency procedures and contact applicable public service response organization in case of an emergency
Monitor all common areas ensuring proper upkeep and cleanlinessCustomer service experience required
Exceptional phone etiquette and communication, organization and management skills
Detail-oriented and responsible
Excellent follow-up and follow-through skills
Ability to work independently with minimal supervision
Ability to diplomatically enforce guidelines and handle difficult situations
Intermediate computer skills including Microsoft Word, Outlook, Excel, Data entry
Must be able to stand 70% of the time and lift 20 lb packagesCustomer service experience required
Exceptional phone etiquette and communication, organization and management skills
Detail-oriented and responsible
Excellent follow-up and follow-through skills
Ability to work independently with minimal supervision
Ability to diplomatically enforce guidelines and handle difficult situations
Intermediate computer skills including Microsoft Word, Outlook, Excel, Data entry
Must be able to stand 70% of the time and lift 20 lb packages
Join InterSolutions to start your career in a growing industry. We provide flexible work schedules, 24/7 support, permanent placement opportunities and paid training. You'll start working fast and get all of the industry experience you need to advance your career. Apply now!
Essential Job Function:
Create an upbeat and friendly climate by standing, smiling, and greeting all residents and guests
Oversee the lobby and front desk area by answering phones and greeting residents, guests, and vendors
Provide first-line customer service for all resident requests, issues, and service requests
Follow up on all completed requests ensuring resident satisfaction
Follow applicable emergency procedures and contact applicable public service response organization in case of an emergency
Monitor all common areas ensuring proper upkeep and cleanlinessCustomer service experience required
Exceptional phone etiquette and communication, organization and management skills
Detail-oriented and responsible
Excellent follow-up and follow-through skills
Ability to work independently with minimal supervision
Ability to diplomatically enforce guidelines and handle difficult situations
Intermediate computer skills including Microsoft Word, Outlook, Excel, Data entry
Must be able to stand 70% of the time and lift 20 lb packagesCustomer service experience required
Exceptional phone etiquette and communication, organization and management skills
Detail-oriented and responsible
Excellent follow-up and follow-through skills
Ability to work independently with minimal supervision
Ability to diplomatically enforce guidelines and handle difficult situations
Intermediate computer skills including Microsoft Word, Outlook, Excel, Data entry
Must be able to stand 70% of the time and lift 20 lb packages
Source : InterSolutions