Appliance Technician - Aaron's Inc

Summary


To perform accurate diagnoses and repair of consumer electronics and appliances in the Service Center. Properly complete all necessary service orders / paperwork associated with the repair. Calculate estimates on all non-warranty repairs. Research product, part information and determine warranty status.


Should Include:


• Knowledge of most common consumer electronics and/or appliances


• Experienced in trouble shooting to modular level


• Ability to read schematics, research part and product information


• Basic PC skills with the ability to navigate service software and vendor websites


Duties and Responsibilities


• Ensures accurate documentation of service orders


• Maintains a safe and clean work environment


• Performs repairs in accordance with manufacturer specs and in a timely efficient manner


• Communicates with retail store associates on product usage and training


Education and Experience

• No minimum experience required

• 2 years of technical experience preferred

• Type I EPA Certification preferred for appliance technicians


Required Skills and Competencies


• Strong time management skills


• Strong mechanical aptitude


• Strong PC skills


Physical Requirements


Hearing/Speaking:


Effective communication with associates, supervisors/managers, and customers as required Bending/Stooping:


• Frequently (activity or condition exists from 1/3 to 2/3 of time)


Climbing:


• Not Present Lifting:


• Frequently (activity or condition exists from 1/3 to 2/3 of time)


Lifting Weight:


• Ability to lift-up to 40 lbs. independently and greater than 40 lbs. with assistance


Pushing/Pulling:


• Frequently (activity or condition exists from 1/3 to 2/3 of time)


Sitting:


• Occasionally (activity or condition exists up to 1/3 of time)


Standing:


• Frequently (activity or condition exists from 1/3 to 2/3 of time)


Walking:


• Frequently (activity or condition exists from 1/3 to 2/3 of time