Application Administrator (Help Desk Specialist Tier 2) at Compqsoft

Title: Application Administrator (Help Desk Specialist Tier 2)

Location: Portsmouth, NH

Clearance: Secret

Client: NAVY SUBMEPP

Certification: A+ or network+ required (SEC+, CND, CCSP, GFACT, GSEC, FITSP-O, GISCP, CASP+, CISA or CCNP Security also acceptable. Sec+ or SSCP would be ideal. 

 Job Description: 

• MUST be a team player.
• Customer service skills (experience with call centres/help desk) Technical troubleshooting
• Ability to understand technical instructions
• Ability to work independently with escalation available and minimal supervision Ability to document technical processes
• Microsoft Office Suite knowledge a plus SharePoint knowledge a plus.