Application and Data Specialist - Alpha Technologies Services LLC

The Application and Data Specialist will play a crucial role in managing and optimizing the organization's ERP system (Infor CSI - Cloud Suite Industrial) and Sales/Service CRM (Microsoft Dynamics), as well as developing and maintaining the PowerBI platform. This position will also contribute to various business projects, providing data-driven insights and solutions to enhance organizational performance. The position will also liaise with onsite and remote IT employees to provide guidance and support on various desktop support (hardware/software support) and infrastructure support questions (network/server). This position will support both Dynisco and Alpha Technology companies. This role is based in the Alpha Technologies location in Hudson OH.

Key Responsibilities:

1. Infor Syteline Management:

• Administer, configure, and optimize the Infor Syteline ERP system.
• Troubleshoot and resolve system issues and user queries.
• Reporting and form development to suite business requirements.

Microsoft Dynamics Management:

• Oversee the administration and support of Microsoft Dynamics applications.
• Ensure system performance, reliability, and security.
• Collaborate with stakeholders to identify system requirements and customize solutions accordingly.
• Manage relationship with current external support vendor.

PowerBI Development and Management:

• Design, develop, and maintain PowerBI reports and dashboards to support business decision-making.
• Integrate PowerBI with various data sources and ensure data accuracy and consistency.
• Provide training and support to users in leveraging PowerBI tools effectively.

Data Analysis and Reporting:

• Conduct data analysis to support strategic initiatives and business projects.
• Generate ad-hoc reports and insights based on stakeholder requirements.
• Monitor and ensure data integrity across all platforms.

Special Business Projects:

• Collaborate with cross-functional teams to drive special business projects.
• Provide technical expertise and data-driven recommendations to support project goals.
• Manage project timelines, deliverables, and stakeholder communication.

Documentation and Training:

• Create and maintain documentation for system configurations, processes, and procedures.
• Develop and deliver training materials to end-users to enhance system utilization.

Qualifications:

• Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• Experience: Minimum of 7 years of experience in application management, data analysis, and reporting.
• Technical Skills:

• Deep experience with ERP and CRM systems (company currently uses Infor CSI and Microsoft Dynamics).
• Strong experience with PowerBI, including report design, data modeling, and dashboard creation.
• Solid understanding of SQL and data integration techniques.
• Project Management: Experience in managing or participating in business projects is a plus.
• Analytical Skills: Ability to analyze complex data and provide actionable insights.
• Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with various stakeholders.
• Problem-Solving: Strong troubleshooting skills and a proactive approach to resolving issues.

Preferred Qualifications:

• Certification or training in Infor Syteline, Microsoft Dynamics, or PowerBI.
• Experience with other BI tools or ERP systems is a plus.
• Knowledge of data warehousing concepts and practices.

Work Environment:

• This role may require occasional travel or extended hours to meet project deadlines.
• Flexible work arrangements may be considered based on organizational policies.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. While performing the duties of this job, the employee is regularly required to talk and hear.

What You Can Expect from Us Our goal is to provide employees and their families with a comprehensive and competitive benefits package. Our benefits include Health Insurance, Health Savings/Flexible Spending Accounts, Dental Insurance, Vision Insurance, Life Insurance/Accidental Death & Dismemberment, Short-Term/Long-Term Disability, 401(k) company match on first 5%, Paid-Time Off, 11 Company-paid Holidays, Bereavement Leave, Jury Duty, Military Leave, Employee Assistance Program and Educational Assistance Reimbursement.

Who We Are Dynisco is a global leader in innovative applications of high precision, sensor-based technology and critical insight solutions that improve process safety and performance for the plastics, oil & gas markets. The company serves a diverse group of customers throughout the world and with more than 6 decades of commitment to helping customers, Dynisco provides the tools and services for the polymer industry allowing customers a "window into the process". The information Dynisco provides allows our customers to keep their process consistent regardless of their global locations. Dynisco's diverse portfolio of sensing and polymer test equipment delivers some of the most accurate information available in the market for the measurement of polymer rheology, pressure, and temperature. Over the next 5 years, Dynisco will be aggressively expanding its business and is seeking top-level talent to join our growing team. (www.dynisco.com) Come help us and some of the biggest names in plastic production shape the future of sustainability in the plastics industry. Learn more about us here!

Dynisco is headquartered in Franklin, Massachusetts, with facilities in Heilbronn, Germany and Malaysia. Dynisco will not pay to relocate. We are an EOE M/F/D/V employer.

Alpha Technologies, an Indicor™ company, is the world leader in the design, manufacture, service and support of precision rubber and polymer laboratory instrumentation and data acquisition/analysis software systems.

Our Team. Globally, we are a team of diverse and talented individuals. Qualified candidates come to "Dynisco with a passion to grow while making a difference with innovation, employee engagement, customer partnerships and continuous improvement.
Our Culture. Every employee has a voice. At Dynisco, new hires are selected to affect change, participate in solutions, challenge the norm, collaborate and contribute.

DYNISCO VALUES

• Respect: We believe in the dignity of every person and the power that can be harnessed through diversity in talents, perspectives, and experiences.
• Credibility: We strive to earn long-lasting trust and credibility with others through uncompromising ethics, integrity, quality performance, and honoring our commitments.
• Customer Commitment: We meet or exceed customer needs and expectations by demonstrating deep understanding, meaningful collaboration, and a positive productive experience.
• Pursuit of Excellence: We promote a growth mindset that fosters creativity, innovation, and learning, to drive continuous improvement.
• Community Responsibility: We actively participate in our communities to support social priorities, help those in need, and drive a more sustainable future.

At Dynisco, we value the unique backgrounds, skills and abilities each team member brings to our workplace. We believe everyone deserves a fair opportunity to succeed and appreciate the experiences and perspectives each person brings beyond the traditional job requirements. Please don't hesitate to apply even if you do not meet full requirements - we'd love to hear from you!