Application Developer - Salesforce Marketing Cloud - Highmark Health

**Company :** enGen **Job Description :** **JOB SUMMARY** *****CANDIDATE MUST BE US Citizen (due to contractual/access requirements)***** We are seeking a talented and experienced Salesforce Marketing Cloud Developer to join our growing team. As a Mid-Level Salesforce Marketing Cloud Developer, you will be responsible for designing, developing, and implementing complex marketing automation solutions within the Salesforce Marketing Cloud platform. You will work closely with marketing stakeholders to understand their needs and translate them into technical solutions that drive engagement and achieve business objectives. **ESSENTIAL RESPONSIBILITIES** + Responsible for analyzing, designing, coding, testing and implementing application enhancements, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects. + Utilizes and participates in the full system development life cycle, per current Highmark SDLC standards. + Collaborates with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Concentrates on providing innovative solutions to business needs. + Provides required technical support, including release implementations, on-call and 24x7 supports when necessary. + Performs work in compliance with all Highmark and Highmark IT standards, policies and procedures. + Actively participates on project teams in various project roles, including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience. + Effectively communicates with team members, customers, partners and management, including assisting with or conducting technical walkthroughs, reporting project status, enabling vendor solutions and providing accurate and concise documentation. + Other duties as assigned or requested. **EDUCATION** **Required** + Bachelor's degree in Information Technology or closely related field **Substitutions** + none **Preferred** + None **EXPERIENCE** **Required** + 3 years of experience as a developer + Experience with Project Management tools + Experience with databases + Experience with multiple coding languages **Preferred** + Design, develop, and implement custom marketing automation solutions using Salesforce Marketing Cloud tools, including: + Email Studio + Journey Builder + Automation Studio + Mobile Studio + Social Studio + Data Extensions + SQL Queries + AMPscript + API Integrations + Collaborate with marketing stakeholders to understand their requirements and translate them into technical specifications. + Develop and maintain documentation for all code and configurations. + Conduct thorough testing and quality assurance of all developed solutions. + Troubleshoot and resolve technical issues related to Salesforce Marketing Cloud implementations. + Stay up-to-date on the latest Salesforce Marketing Cloud features and best practices. + Participate in code reviews and knowledge sharing sessions. + Contribute to the development and maintenance of internal Salesforce Marketing Cloud standards and best practices. + Assist with the training and onboarding of junior developers. + Strong command of SQL, AMPscript, SSJS, HTML, CSS, and API integration concepts (REST/SOAP) for optimizing data segmentation, audience targeting, and content personalization. + Set up, configure, and integrate Salesforce Marketing Cloud with core Salesforce and third-party systems using Marketing Cloud Connect and REST/SOAP APIs. + Develop, test, and validate responsive email templates, content blocks, cloud pages, and data-driven marketing automation journeys using AMPscript, SSJS, and HTML/CSS. + 3+ years of experience developing and implementing solutions within the Salesforce Marketing Cloud platform. + Strong understanding of Salesforce Marketing Cloud architecture, features, and functionalities. + Proven experience with AMPscript, SQL, and other relevant programming languages. + Experience with API integrations and data management within the Salesforce Marketing Cloud. + Excellent communication and interpersonal skills. + Ability to work independently and as part of a team. + Strong problem-solving and analytical skills. + Passion for marketing technology and a desire to stay up-to-date with industry trends. **LICENSES or CERTIFICATIONS** **Required** + None **Preferred** + Certified Marketing Cloud Administrator + Certified Marketing Cloud Developer **SKILLS** + Problem solving, root cause analysis, and issue resolution + Demonstrated leadership skills + Experience in Healthcare or Health Insurance Industry + Experience with technology platforms, application development tools, business processes, software development life cycle used by Highmark enterprise **Language (Other than English):** None **Travel Requirement:** 0% - 25% **PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS** **Position Type** Office-based Teaches / trains others regularly Never Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Never **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $57,700.00 **Pay Range Maximum:** $106,700.00 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ ) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J248168