Application Engineer - Tecumseh Products Company
Ann Arbor, MI 48108
About the Job
Company Overview:
For over 90 years, Tecumseh Products Company has been a leading global manufacturer of compressors and related products operating in North America, South America, Europe, and Asia. It is our long history and strong brand image that continue to build our future. To help us as we advance in the next chapter of our history, we need people who are passionate and enthusiastic, willing to work in a multi-cultural environment and energized by bringing new and innovative products and services to the industry.
Values & Behaviors:
At Tecumseh all employees are expected to demonstrate behaviors that reflect our core values:
- Integrity – doing what is right, not what is convenient,
- Excellence – demonstrating our passion for success with an entrepreneurial spirit,
- Passion – striving to constantly exceed expectations,
- Teamwork – actively collaborating and engaging with our colleagues across the globe, and
- Respect – showing regard for people’s feelings, ideas, and concerns.
Position Overview:
The role of the Application Engineer is to develop competitive and specific products for existing market segments or to conquer, in direct liaison with the customer or final prospect, by providing technical and economic support to customers and the sales department. It acts as an interface between engineering, the application and development laboratory, sales, and customers. The Application Engineer manages and carries out the tests of applied products and organizes and conducts technical training on products and applications.
Job Responsibilities:
- Follow the technical requests of customers and lead the development of applied products.
- Represent the company at technical events and trade fairs.
- Provide the necessary information to support the product development roadmap.
- Seek information on trade movements, market/competitors regarding technical issues.
- Coordinate the exchange of technical experiences between the client and Tecumseh.
- Coordinate the compressor/CPU sampling process (opening of the CS, for application testing in Tecumseh’s laboratory).
- Provide technical support to customers and users.
- Coordinate the development of applications for customers (at Tecumseh or in customer laboratories).
- Develop cross-references of products compared to competitors.
- Coordinate the implementation of the product change in the market.
- Ensure the follow-up of technical issues with internal sectors (Product Eng., Quality, Research & Development, Production, Laboratories, etc.)
- Define the most appropriate compressor application for each customer.
- Prepare the technical equipment for the application of the compressor.
- Conduct technical visits, including coordination/execution of seminars.
- Monitor the approval of compressors at customers.
- Properly use the systems and resources made available by the company to carry out their work in accordance with the defined rules and procedures.
- Have knowledge and comply with the standards, procedures or work instructions, defined by the quality, environment, safety and occupational health systems, according to their field of activity, established by the company or the legislation in force.
- Contributes to the technological watch.
- Ensures the documentary follow-up of the studies for which they are responsible.
- Realizes the capitalization of knowledge and achievements.
- Can bring expertise and/or participation in working groups within the Tecumseh Group as part of global projects.
- Contributes to the company’s continuous improvement process, particularly when dealing with customer complaints.
- Animate and coordinate the product development projects for which responsible.
- Control and guarantee the progress of studies and alert in case of deviation from deadlines and objectives.
- Provide a technical response to customers.
Required Education and Experience:
- Bachelor’s degree in Mechanical, Electrical or HVAC/thermal engineering or equivalent combination of education and experience.
- Technical knowledge in industrial refrigeration.
Required Skills/Abilities:
- Master the design and calculation aspects of products and know the associated processes.
- Master the standards and regulations related to its sector of activity.
- Know the principles of regulation, communication, and product technology.
- Fluent professional English.
- Be rigorous and organized, very good interpersonal skills, customer-oriented.
- Demonstrate communication skills, cooperation, teamwork, facilitation.
- Ability to work in project mode.
- Be creative.
Additional Information
Travel: 10-25%.
Physical Demands: Lifting a minimum of 25lbs, occasionally. Position is a desk position. Long periods of computer and/or phone is required.
Tecumseh Products Company is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.