Application Infrastructure Engineer - University of Oregon
Eugene, OR
About the Job
Department: Information Services
Classification: Analyst Programmer 2
Appointment Type and Duration: Regular, Ongoing
Salary: $60,816 - $112,872 per year
FTE: 1.0
Hybrid Eligible
Review of Applications Begins
September 18, 2024; open until filled
Special Instructions to Applicants
To be considered for this position, applicants must submit a complete application. Complete applications must include an online application, a resume that address how you meet the minimum and preferred qualifications, and a cover letter.
Please include a cover letter that includes descriptions of your infrastructure experience in an enterprise environment. Include your experience with Unix and/or Linux environments and server load balancing. Also call out if you have Enterprise Resource Planning infrastructure support.
Department Summary
Information Services (IS) is the central information technology unit at the University of Oregon and provides wide ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Enterprise Solutions, which design, develops, maintains and supports university solutions, data integration services, identity management, and business intelligence/data analytics; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon.
Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility.
Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures.
Position Summary
The purpose of this position is to implement and support enterprise software systems. This requires the use of broad and comprehensive knowledge in the technologies required to support these systems while also developing and leveraging best practices. The following are areas required for support of these systems:
· Participation in selecting/procuring software solutions.
· Implementation of software system solutions.
· Performing, scheduling, and managing maintenance and upgrades.
· Performing system management operations including, but not limited to, configuration, tuning, solution resource management, etc....
The scope of this position covers the broad range of technical expertise required to develop, administer, and maintain University Enterprise application systems including:
· Participate or lead the planning, coordination and implementation of upgrades, maintenance, migrations, and integrations involving new and existing systems.
· Implement systems automation strategies.
· Systems and application monitoring and troubleshooting.
· Systems performance and security analysis.
This position is responsible for the following duties:
· Assisting in the design of systems and planning strategies to support integrations.
· Developing maintenance plans for large application systems.
· Participating in team efforts in projects involving enterprise system application installations, upgrades, maintenance, and migrations for specialty areas.
· May design and code software applications and scripts to support systems integration, configuration, and management.
This position may have on-call responsibilities and participate in on-call after-hours support.
Minimum Requirements
This classification requires a basic foundation of knowledge and skills in systems analysis and related programming support functions generally obtained by a bachelor's degree in computer science, or an equivalent amount of training and applied experience.
Professional Competencies
Systems Analysis/Development and Applications Infrastructure Administration:
· Knowledge of campus-defined systems, applications, and standards.
· Ability to troubleshoot and identify software/system problems.
· General knowledge of network connectivity, integration, configuration, and protocols.
· Knowledge of software system integration concepts.
· Knowledge of client/server model, database, and web-based technologies.
· Ability to communicate effectively.
· Ability to apply consultative skills to assess user needs and communicate technology systems and solutions.
· Ability to perform systems and applications needs analysis, prepare requests for proposals, and conduct feasibility studies.
· Ability to research and evaluate the functionality of vendor software to meet user needs, assess vendor proposals, and serve as a technical/vendor liaison.
· Ability to define and set up an effective testing environment and plan.
· Consult with users to identify and document software/system purpose, workflow issues, output needs and to determine overall functional and technical system requirements and specifications.
· Develop alternative solutions and conduct feasibility studies.
· Evaluate the procurement of third-party software and troubleshoot new software installations.
· Software development experience using SQL, HTML, Java, BASH, Groovy or similar programming languages.
Systems Development:
· Develop specifications and requirements for the optimal integration and implementation of systems and equipment.
· Evaluate specifications and requirements against available systems.
· Participate in the design of fully integrated systems, which may include applications, databases, networks, and related systems.
· Ensure system integrity and efficiency.
Preferred Qualifications
• Experience using relational database systems, including configuring database connectivity with ODBC technology.
• Experience with application server platforms and application deployment methods.
• Experience with infrastructure management, configuration, delivery, and monitoring.
• Experience with version control management software and techniques.
• An understanding of the security issues involved in maintaining and safeguarding institutional data.
• Working experience with the .NET application framework.
• Experience with administering Windows Servers and Components.
• Working knowledge and experience configuring SSO with Active Directory.
• Working experience with PowerShell (or similar) scripting language.
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background check.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit https://hr.uoregon.edu/about-benefits.
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.