Application Manager - Eclaro
Dobbs Ferry, NY 10522
About the Job
Application Manager
Job Number: 24-02557
Job Number: 24-02557
Use your skills where innovative technology solutions begin. ECLARO is looking for a Application Manager for our client in Dobbs Ferry, NY.
ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
- The Application Manager oversees the implementation of software applications, interfaces, training and support in a company's computer systems.
- Responsible for software and systems upgrades.
- This role will act as the CIO backup.
- The Application Manager determines whether the computer systems in the company are sufficient for their business requirements.
- It is the Application Manager's duty to know what business aspects of the company are in need of upgrades.
- This position analyzes the impact of applying data systems to the areas of concern and from there, provides recommendations on whether to upgrade to a different or same system or not.
- Reports to: CIO
- Supervises: Applications Specialist, Help Desk Application Specialist, IT Coordinator Technician
Responsibilities:
- Oversees the full systems project management lifecycle for all application areas, including software selection, implementation, support and evaluation.
- Lead HIPAA compliance initiative for all clinical applications.
- Design, test, and implement interface programs, develop security procedures, and regulate usage.
- Performs planning, cost analysis, and all aspects of large-scale IT projects.
- Manages IT participation on project teams for applications acquisition and implementation.
- Manages Help Desk activity and reviews reports on call volume and issues for staff members and makes recommendations for user support.
- Oversees user documentation for all applications, ensuring that vendor documentation is current and that all users have adequate access to documentation.
- Manages the use of departmental applications ensuring that all software is operating with the most current release.
- Responsible for managing the installation and configuration of departmental applications including ongoing upgrades & "fixes”.
- Maintains compliance with disaster recovery procedures.
- Maintains the Children's Village enterprise's application portfolio.
- Performs other functions as directed by the CIO.
- Work in conjunction with CIO to contribute to company short- and long-term technology strategies, objectives and budgetary requirements.
- Improves interdepartmental communication by flowcharting data flow.
- Eliminates redundancy by identifying reporting needs and implementing a standard reporting system.
- Manage and ensure that third party / vendor solutions and development / implementation efforts are in accordance with business requirements and application / platform landscape.
- Improves system capabilities and ensures data integrity.
- Responsible for vendor relations.
- Submits status and training reports monthly.
- Monitors user access and system security.
- Ensures departmental coverage on applications side.
- Performs other duties as directed.
Qualifications:
- Bachelor's Degree in Computer Science (or related degree) and relevant years of experience in Information Technology Management.
- 5 - 10 years' experience with applications software, managing technical environments and experience in providing user training and support.
- 5 -10 years of supervisory experience.
- Knowledge of Clinical, Financial, ERP, and other systems, desired - Netsmart - Myevolv and eCW Clinicals.
- Knowledge of system design, development, implementation, and user support principles and best practices.
- Experience with database management.
- Familiarity with Project management principles.
- Experience with Information system troubleshooting.
- Demonstrated skill in developing automated business systems.
- Ability to communicate technical information to a non-technical audience.
- Ability to provide thought leadership and influence.
- Able to lead in a team environment by persuading and proactively influencing strategic decision making and direction.
- Excellent interpersonal skills and ability to work effectively with all levels of computer users.
- Proven experience in planning, organizing, and completing projects.
Pay Rate: $60 - $62 / hour
If hired, you will enjoy the following ECLARO Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
Jeanine Hastings
jeanine.hastings@eclaro.com
646-755-9303
Jeanine Hastings | LinkedIn
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Source : Eclaro
