Application Manager, Identity & Access Management - Meta

Facebook’s Business Applications team is responsible for building integrated, scalable, and robust enterprise applications. We are currently looking for an experienced, insightful, forward-thinking Product Specialist with a strong ability to design and execute third-party products that power the enterprise. As a member of Enterprise Engineering, you will play a key role in reimagining productivity by shipping transformative products that serve diverse aspects of the enterprise.

RESPONSIBILITIES

Application Manager, Identity & Access Management Responsibilities:

• Communicate effectively with internal customers, enabling informed decision making within the team
• Identify risks within the business function, deliver clear documentation, and work directly with vendor support for escalations
• Analyze issues of complexity, addressing configuration, implementation, and function or process fails
• Lead/Support all business readiness activities including end user training, product testing and roll-outs
• Participate in source control and code review process
• Develop and maintain a well-coordinated internal relationship with key decision makers and with the wider Enterprise Engineering organization
• Track key application metrics, drive insights and builds dashboards to measure results against goals
• Support and provide subject matter expertise with Identity & Access Management (IAM) processes and tools
• Triage and disposition production support tickets effectively, accurately and efficiently
• Responsible for application support and configuration of multiple tools/applications in the IAM space
• Influence enhancements and new projects to improve the IAM processes, products and end-user experience
• Understand application data models, draft SQL queries and perform data analysis to discover and fix underlying causes of bugs
• Draft process extensions to support business needs

MINIMUM QUALIFICATIONS

Minimum Qualifications:

• 5+ years of experience contributing to IAM applications design
• 7+ years of experience in building/supporting IAM tools
• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.

PREFERRED QUALIFICATIONS

Preferred Qualifications:

• Bachelors Degree in Computer Science
• Experience with Okta, Sailpoint, Workday and Active Directory
• 4+ years working on data models with hands-on SQL experience to draft queries and perform data analysis
• Experience in understanding code bases, including API design techniques and Python