The Application(s) Project Manager provides additional coordination and communication, overseeing implementation and maintenance for assigned applications, application areas, or specialized teams. Professional Responsibilities: - Maintaining scope, schedule, and quality in their specific application area or team.
- Setting clear expectations for team members, including defining what they should do at each phase of a given project.
- Working closely with the project director and other project managers to coordinate activities.
- Ensuring that non-Epic stakeholders are engaged in the project.
- Advising and coaching team members by providing guidance on issues, key success factors, and lessons learned.
- Sharing with team members the positive effects of innovation and system capabilities.
- Reinforcing the importance of department initiatives and together with executives and the project director, provide consistent communication to the team.
- Organizing resources within the organization.
- Motivating and showing appreciation for the team.
- Appropriately matching team member skills to team responsibilities.
- Managing from an organizational perspective while attending to detailed tasks.
- Assisting as a support contact for their area Identifying and troubleshooting issues.
- Guiding workflow design, building and testing the system, and analyzing other technical issues associated with Epic (Wisconsin) software.
- Serving as a liaison between organizational needs and Epic (Wisconsin) staff.
- Maintaining regular communication with Epic (Wisconsin) representatives.
- Working with Epic (Wisconsin) representatives and organization stakeholders to ensure the system meets the organization's business needs including deliverables and timelines.
- Developing an understanding of operational needs to set the direction for the organization's workflows.
- Participating in training and working with end users.
- Reviewing the status of projects and issues on an ongoing basis with leadership.
- Holding weekly communications with team members to discuss the status of deliverables, shared issues, end‐user concerns, budget, and upcoming milestones.
- Owning integrated efforts that span multiple applications such as BCA, Cutover, HODs, etc.
Required Skills/Abilities: - Demonstrating flexibility with respect to changing end‐user business needs.
- The ability and willingness to see things in an open‐minded way and examine an idea or concept from as many angles as possible.
- The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner.
- The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.
- The ability to communicate information clearly and concisely with project leadership and subject matter experts.
- The ability and willingness to learn new software and systems.
- Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making his/her point, and repeating information to ensure accuracy.
- Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence.
- The ability to gain trust and establish effective relationships with counterparts.
- The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures.
Education and Experience: - Degree/certification in operational or clinical area of origin.
- Prior project management experience, preferred.
- Attain assigned EPIC (WISCONSIN) Certification(s) within 90 days of employment.
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