Application Specialist - Alpharetta, GA (Remote to start) - Georgia IT Inc.
Alpharetta, GA
About the Job
Application Specialist
Location: Alpharetta, GA (Remote to start)
Duration: Contract
Rate: DOE
US Citizens, GC, EAD ( H4, L2), E3 TNvisa holders preferred, NO third party corp to corp accepted for this job
What You Will Do
Location: Alpharetta, GA (Remote to start)
Duration: Contract
Rate: DOE
US Citizens, GC, EAD ( H4, L2), E3 TNvisa holders preferred, NO third party corp to corp accepted for this job
What You Will Do
- Perform application release/ upgrade preparation and execution
- Optimized request turnaround for product requests
- Coordinate the installation of new data center clients, using multiple Open Solutions application products, into test and production
- Establish data center policies and ensure adherence to corporate IT and compliance standards
- Review, develop project plans, certify and install new releases and system updates for a growing financial institution client base supporting multiple high availability applications.
- Maintain a working knowledge of how various applications operate, how they interact with one another, skills to identify production errors, and familiarity of the organization to contact the appropriate individual to correct issues.
- Maintain 'best practices " change control procedures to ensure preauthorization and accurate record-keeping for all application-level changes.
- Diagnose and respond to customer support service call requests.
- Attend various product meetings to discuss the status of new client installations, provide timelines as they pertain to new release installations, and access client requests.
- Meet flexible work schedules which are determined by the installation of new clients and product releases/ upgrades.
- Focus on continuous improvement through automation, re-engineering, and streamlining to reduce risk/exposure and optimize upgrades/installations
- Troubleshoot issues for applications by reviewing application logs, IIS logs, and Event logs.
- Perform advanced research and testing in order to resolve production-related incidents.
- Review service and performance compliance to documented standards.
- Performs other duties as required.
- Four years of experience in installation, upgrades, configuration, and troubleshooting of 'packaged application code/solutions' to internal/ test and production environments
- Experience in Incident, Problem & change management
- Performed Database Refresh tasks for Test and Production Servers
- Familiarity with ITL and SDLC life cycle phases
- Install/execute and fine-tuned Stored Procedures, SQL Queries, and User-Defined Functions.
- Handled Performance Tuning and Optimization with strong analytical troubleshooting skills for quick issue resolution in mission-critical environments
- Strong working knowledge of Windows operating environment
- Strong working knowledge of IIS
- Extensive experience with SQL programming language and scripting
- Oracle Database Knowledge
- Ability to work on complex technical issues
- SQL, PL/SQL, and Hyperion SOR Production Reporting
- Previous application deployment of the DNA/ surround product applications
- Research and analytical skills
- Strong documentation / transition skills
- Good Knowledge of risk awareness, knowledge of risk/audit disciplines and controls
- Proficient technical aptitude and exceptional personal computer skills - MS Office
- Experience working in the financial industry
- Ability to effectively assess operational inefficiencies and develop/ re-tool streamlined solutions
- Bachelor's Degree in IT or Computer Science
Source : Georgia IT Inc.
