Application Support Analyst - Exempt - TTI of USA, Inc.
Pittsburgh, PA 15258
About the Job
Job Description:
Required Qualifications (most important to least):
Preferred Qualifications (most important to least):
Additional:
- Candidate is desired for a role in Production Services, Workplace Technology Support Team, primarily supporting the messaging and collaboration environment globally.
- The team offers 24x7x365 support. This role is for a 11AM-8PM or 12PM-9PM eastern shift, covering for 10PM-6AM shift in India (with shift overlap for continuity-of-care).
Required Qualifications (most important to least):
- Bachelor's degree in computer science or a related discipline, or equivalent work experience required
- 4-6 years of related infrastructure experience required
- Working knowledge of secure messaging technologies, including PGP, TLS, IRM, and S/MIME
- Working knowledge of Microsoft Exchange and M365
- Ability to effectively handle multiple and occasionally competing priorities/tasks
- Strong oral and written communication skills to effectively communicate with staff and customers
Preferred Qualifications (most important to least):
- Experience in the securities or financial services industry is a plus
- Functional knowledge of Symantec Mail Security Gateway
- Functional knowledge of DNS, SPF, DKIM, and DMARC
- Functional knowledge of highly available and load-balanced application environments
- Functional knowledge of IMAP and SMTP protocols
Additional:
- Duration: 12-month contract opportunity
- Location: Hybrid position that requires 2 days onsite weekly in Pittsburgh office
- Rate Range: $40-45/hr. W2 (based on experience)
Source : TTI of USA, Inc.