Application Support Engineer - SC State Credit Union

Join SC State Credit Union as a Full-Time Application Support Engineer and enhance your career in a dynamic environment committed to excellence. This onsite position is responsible for successfully leading a team of TSS support personnel. The Application Support Engineer is also expected to assist with the installation, support, and maintenance of the enterprise applications and systems within the Credit Union.

Embrace the chance to contribute to a forward-thinking organization that values smart problem-solving and exceptional customer service. Be part of a culture that empowers you to make a meaningful impact and fosters professional growth.

Are you excited about this Application Support Engineer job?

As a Full-Time Application Support Engineer at SC State Credit Union, you will be immersed in a fast-paced environment where your daily contributions matter. Your primary responsibilities will include monitoring application performance, troubleshooting, and administration of server-based applications. You'll work collaboratively with cross-functional teams to identify and implement enhancements that improve user experience and operational efficiency. Expect to engage with various software applications, resolving technical issues, and documenting solutions to build a robust knowledge base. Other duties include, but are not limited to:

• Create and maintain concise and relevant systems documentation
• Participate in disaster recovery planning and testing
• Communicate with vendors to obtain information and resolve problems when appropriate.
• Provide front-end support to end users as requested

What you need to be successful

To thrive as a Full-Time Application Support Engineer at SC State Credit Union, you will need a blend of technical and interpersonal skills. Strong problem-solving abilities are essential, allowing you to analyze issues effectively and develop innovative solutions. A solid understanding of application architecture and general IT principles will help you navigate various support challenges with ease. Excellent communication skills are crucial, as you will be collaborating with team members and assisting customers in resolving their concerns. Adaptability is key, as you'll

Applicants must have 7 years' work experience in computer related field and advanced knowledge of pertinent systems, hardware, and software. Bachelor's degree in related computer technology area or equivalent education and experience is required. Prior management experience and applicable industry certifications are preferred.

Benefits:

• Comprehensive benefits package that includes Medical, Dental, Vision, Prescription and Life Insurance
• 401K with employer matching contributions
• Tuition Reimbursement
• Federal Reserve Banks Holiday Schedule
• And more!