Application Support Specialist - TEKsystems

**Hybrid, 3 days on-site in Novi, MI**

Description:

**** We are searching for a candidate that has Genetec "Mission Control Security Systems" experience.

Provides support for application software, operating systems and associated integration tools for the 24x7 operation of specialized computer systems in a leading electric transmission company.

• Monitors system stability and performance

• Performs application installations and integrations

• Performs periodic maintenance, debugs and provides fixes for enterprise application & integration related software

• Performs periodic maintenance, debugs and provides fixes for user and client systems software

• Provides support for all application changes and post processing

• Performs the management, configuration and testing of software in compliance with regulatory requirements

• Implements software changes and patches, working with software vendors and contractors, as required

• Supports malware, anti-virus and other security facilities

• Participate in the team rotation of 24x7 support to troubleshoot and resolve critical software issues by working with customers, contractors and system vendors as required.

• Provide hands-on end user application support

• Coordinate with Network, Cyber and Infrastructure teams in troubleshooting activities

Requirements:

• Bachelor’s degree in Engineering, Computer Science or Computer Information Systems with a minimum of three (3) years of professional application administration experience, including experience in targeted high availability environments, as identified in job posting supplement, or relevant, equivalent experience and/or education.

• Must possess sound analytical problem-solving abilities and documentation skills.

• Functional knowledge of application/system administration facilities, as identified in job posting supplement.

• Functional knowledge of computer operating systems used in targeted environment, as identified in job posting supplement.

• Strong verbal and written communication skills.

• Demonstrate a Project Management discipline in planning and execution of projects

• Ability to multitask and work with minimal supervision

Business Critical Applications: Genetec Mission Control Security Systems

Environment: MS Windows Server 2019 or higher;

Applications: Genetec Synergis (access control) and Omnicast (video management)

Databases: MS SQL Database with some hands-on SQL Query experience

Tools: MS SQL Server Management Studio, FTP, MS Excel, Active Directory

Skills:

Application support, Support, analytical, genetec, security controls

Top Skills Details:

Application support,Support,analytical,genetec,security controls

Additional Skills & Qualifications:

Other Applications that are used in the Environment:

Business Critical Application: OpenText

Environment: MS Windows 11; MS Windows Server 2022 or higher

Applications: Content Server 23.4, Archive Server 10.2

Modules: OpenText Directory Services (OTDS), Content Server Workflow, Content Server Web Reports, Content Server Live Reports, Records Management, Content Server Projects

Databases: MS SQL Server 2019 with some hands-on SQL Query experience

Tools: Active Directory, MS SQL Server Management Studio, Apache/Apache Tomcat

Business Critical Application: Critical Access Logging

Environment: MS Windows 10 or higher; MS Windows Server 2008 or higher

Applications: Passport,

Databases: MySQL with some hands-on SQL Query experience

Tools: Active Directory, SQL Developer or equivalent, Apache/Apache Tomcat

Business Critical Application: CyberLock

Environment: CentOS or Red Hat Enterprise Linux

Applications: CyberLock,

Databases: MySQL 2019 with some hands-on SQL Query experience

Tools: Apache/Apache Tomcat

Experience Level:

Intermediate Level

Benefits:  Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following: 

§  Medical, dental & vision 

§  Critical Illness, Accident, and Hospital 

§  401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 

§  Life Insurance (Voluntary Life & AD&D for the employee and dependents) 

§  Short and long-term disability 

§  Health Spending Account (HSA) 

§  Transportation benefits 

§  Employee Assistance Program 

§  Time Off/Leave (PTO, Vacation or Sick Leave) 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.