Applications Analyst II - TD Williamson

Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.

Overview

Responsible for the maintenance, configuration, and reliable operations of assigned systems. Develop enhancements mainly within program, modules, or applications, including integrations.

Key Responsibilities

Primary duties may include, but are not limited to:

• Development of custom applications using Now Platform.
• Support of applications within assigned platform modules and resolve technical software issues and provide enhancement plans.
• Work with end user to gather requirements on new features and modules.
• Perform integration work around assigned applications.
• Develop new platform implementations and customizations, as needed, based on customer needs.
• Collaborate with stakeholders, business analysts, process leaders, and architects in interpreting requirements and configuring and scripting into specific applications.
• Document design, development work and testing results.
• Perform IT testing and assist on user acceptance testing.

Experience

• Bachelor's degree in computer engineering, computer science, or other related field, and three (3) to five (5) years of experience, or any combination of education and experience, which would provide an equivalent background.
• CAD design certification required.
• Experience working in medium sized company (500-2000 employees) having operations in multiple countries, or as consultant serving customer within similar business size.
• Experience building software following agile methods and principles.
• Experience building applications and related components.
• Experience with HTML, jQuery, MVC, C#, MS SQL Server, T-SQL, .NET., Microsoft .NET Core, Azure, JavaScript, HTML5, CSS3, jQuery Mobile, and Bootstrap.
• Experience with CAD, CAM, CAE, PDM, PLM.
• Experience authoring CAD-CAE documentation.

Knowledge, Skills, and Abilities

• Working knowledge of responsive design/coding.
• Working knowledge of application(s).
• Working knowledge of business acumen to understand impact of work.
• Excellent customer orientation skills.
• Excellent problem-solving skills including the ability to question status quo.
• Excellent communication skills including the ability to articulate task management, priorities and issues.
• Ability to identify critical path items in complex projects.
• Ability to use sound judgement in making technical decisions including the ability to work independently with little direct oversight.
• Ability to identify, troubleshoot, and resolve complex issues in the given area of responsibility using internal and external information sources.
• Ability to develop and document operational protocols for managing CAD-CAE tools.