Applications/Software Development - Lumen Solutions Group, Inc.
Austin, TX 78753
About the Job
DESCRIPTION OF SERVICES
Company requires the services of 1 Technical Writer 3, hereafter referred to as Candidate(s), who meets the general qualifications of Technical Writer 3, Applications/Software Development and the specifications outlined in this document for the Company.
All work products resulting from the project shall be considered "works made for hire" and are the property of the Company and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Company will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
1. Working with the staff to develop technical product documentation for end-users of the Texas Air Emissions Repository (TexAER) database.
2. Developing, outlining, formatting, and producing detailed program and end-user documentation with appropriate visualizations. Documentation may include tutorials, user guides, troubleshooting manuals, and reference manuals.
3. Gathering and documenting staff feedback on draft documents. Incorporate user-requested changes as directed by the supervisor.
4. Producing video tutorials as requested by the program area, which meet , DIR and World Wide Web Consortium (W3C) specifications and standards.
Communicating and working with people of all technical levels in a team environment and providing technical support and testing
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements: | ||
Years | Required/Preferred | Experience |
8 | Required | Experience with Web page user interface design, with developing end-user documents for complex relational database applications, excellent communication skills, written and oral, with people of all technical levels |
5 | Preferred | knowledge of limitations & capabilities of computer systems & their integration with end user business processes, skill in preparing technical documents of varying complexities for technical & non-technical audiences, skill in analyzing, interpreting data |
III. TERMS OF SERVICE
Services are expected to start 11/18/2024 and are expected to complete by 08/29/2025. Total estimated hours per Candidate shall not exceed 1032 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.
IV. WORK HOURS AND LOCATION
Services shall be provided during normal business hours unless otherwise coordinated through the Company. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed.
The primary work location(s) will be at 12100 Park 35 Circle Austin Texas 78753. The working position is Telework. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Company will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.
The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Company.
V. OTHER SPECIAL REQUIREMENTS
Agreement to adhere to all policies, procedures, and management directives.
VI. ADDITIONAL TERMS AND CONDITIONS
The Company on Environmental Protection () reserves the right to select the workers if determines to best meet its needs even if workers do not meet all the skills and qualifications listed above.
VII. RIGHT TO AMEND OR WITHDRAW SOLICITATION
DIR reserves the right to alter, amend or modify any provisions of this solicitation, or to withdraw this solicitation, at any time prior to the award of a Work Order pursuant hereto, if it is determined by DIR to be in the best interest of the State to do so.
***Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen s client, allowing the user access to the required systems and technology.***
Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
