Applications Specialist Senior/Lead at Sunrise Systems, Inc.
Phoenix, AZ 85003
About the Job
Job Title: Applications Specialist Senior/Lead Job Id: 24-04681 Location: Phoenix, AZ Duration: 08 Months On Contract
- The Applications Specialist Senior provides administration, configuration, Tier 3 & 4 level support and maintenance for the Dynamix AX 2012 R3 application in the Office of the Treasurer.
- Performs technical work of considerable difficulty in planning, coordinating and executing application activities and projects that directly affect the day to day operations of the business.
- Works as part of the Dynamix AX team.
- Performs application maintenance and updates as specified by vendors and industry standards; work includes use of a variety of management, development and support tools for the Dynamix AX 2012 R3 application.
- Performs implementations, upgrades and enhancements to Dynamix AX 2012 R3 per business requirements
- Provides Tier 1- 3 support functions and issue resolution for Dynamix AX 2012 R3
- Elicits and analyzes requirements of relevant application and project work by participating in design sessions with stakeholders, project managers, business analysts and team members.
- Creates Knowledge base articles describing troubleshooting steps and procedures
- Provides training on application enhancements, modifications and new features including documentation
- Analyzes and resolves performance problems including application, database and system related issues
- Demonstrates experience in project management, managing third-party vendors, and results-oriented collaboration among project stakeholders
- Maintains the appropriate level of knowledge and understanding of the Treasurer s Office Dynamix AX environment and implementation
