Applied Technology SME - SAM, LLC

Who We Are

For over thirty years, SAM has built a reputation as a trusted, knowledgeable, and innovative partner. Our licensed professionals transform petabytes of complex spatial data into intelligent insights in a holistic Managed Geospatial Services™ (MGS™) framework. As North America's premiere MGS™ company, SAM provides practical, precise, and high-fidelity solutions designed to enhance decision-making, mitigate risks, achieve strategic objectives, and drive costs out of our client's business. Our vision is to advance spatial data acquisition, improve analysis capabilities, and develop predictive analytics to redefine and transform how infrastructure assets are developed and managed throughout their lifecycles.

Your Impact at SAM

The Subject Matter Expert role is responsible for applying engineering and surveying fundamentals to projects by providing internal technical training and support.  This role is also responsible for selecting and recommending hardware and software tools and assisting with standard procedures to maximize efficiency and accuracy.  The staff in this role will be responsible for teaching CAD, Surveying, or Engineering fundamentals to the entire SAM organization.

• Supports the Company to achieve its vision and mission, while successfully practicing its core values related to employees, ethics, operational excellence, safety, integrity and corporate social responsibility;
• Work with departments to develop workflows for new or existing project types;
• Provide high level (2nd tier) application support for production specific software;
• Provide or coordinate training for production specific desktop software as needed;
• Provide project technical support on as needed basis;
• Coordinate with Information Technology on production related issues and assist in resolving;
• Assist in maintaining production and deliverable standards;
• Research new and emerging technology and recommend as needed;
• Maintain relationships with vendor technical support and product managers;
• Coordinate with vendor support to resolve high level software issues;
• Integration and support of third party software solutions;
• Perform other tasks as assigned to help accomplish the Company’s strategic goals;
• This position does not have supervisory responsibilities.

What You Bring to SAM

• Bachelor’s Degree in related field and 2 years of related technical experience; Associates Degree in related field and 5 years of related technical experience or 8 years of progressive responsibility of related technical experience;
• Ability to work Independently;
• Advanced level ability with production software platforms; Trimble, Autodesk, Bentley, Esri.
• Advanced knowledge of Surveying, Mapping and GIS processes
• Ability to perform complex troubleshooting/problem solving
• Advanced knowledge of Engineering and GIS processes;
• Proficient with Microsoft technology stack with proficiency with Windows operating systems
• Basic Knowledge of computer networking concepts;
• Working knowledge of databases such as MS SQL is a plus;

Our Perks

• Health and Wellness Benefits: BlueCross BlueShield health insurance coverage begins the month after your hire date, Free Vision + Dental plans for employees, company-paid premiums for Long-term disability/Life Insurance (with HSA + FSA plans), SAM Cares program focused on holistic well-being
• Financial Benefits: Employee Referral Rewards Program of $1K, $2,500 or $5K, Access to Ramsey Smart Dollar to support financial goals and retire with confidence, Fidelity retirement plans with a 5% company match, tuition reimbursement, optional cellphone stipend
• Work-Life Balance: Flexible hybrid work schedules for office positions, paid time off including vacation/sick/holidays, parental leave to support families
• Professional Development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career Check-Ins, SAM WINS - our initiative for women-focused leadership and development, Milestone Anniversary Recognition, SAMbassador mentorship program
• Perks and Discounts: Access to “Perks at Work” for discounts on wellness + travel + leisure and everyday purchases, company-sponsored events, free office snacks
• Culture and Awards/Achievements: SAM Named 2023 Top Workplace USA for Second Consecutive Year ; 2023 SAM Ranks No. 88 on ENR Top 500 Design Firms

EEO

SAM is an EOE/Affirmative Action Employer M/F/D/V.  SAM also participates in the federal E-Verify Program.