APSS OPERATIONS SPECIALIST - University of Washington

Req #: 237443 Department: GLOBAL HEALTH Posting Date: 08/21/2024 Closing Info: Open Until Filled Salary: $5114 - $7672 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701\_a11y.pdf ) **Although open until filled, priority application date is August 28, 2024.** As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. **The Department of Global Health has an outstanding opportunity for a APSS Operations Specialist to join their team.** The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. The Department of Global Health was established in 2007, bridging the schools of Medicine and Public Health, with a mandate to harness the expertise and interdisciplinary power of all UW schools and colleges. Our mission is to improve health for all through research, education, training, and service; to understand and address the causes of disease and health inequities at multiple levels; and to collaborate with partners to develop and sustain locally-led, quality health systems, programs and policies. Driven by tremendous interest among both students and faculty, the Department has grown to more than 400 graduate students and hundreds more undergraduates. We have more than 380 faculty and 1,000 staff working on projects across 130 countries with our deepest ties in United States, Kenya, Uganda, Peru, Mozambique, India, South Africa, Tanzania, Ethiopia, and Nicaragua. At the Department of Global Health at the University of Washington, diversity is integral to excellence. The Department recognizes that disparities in health around the globe stem from inequity. The Department encourages and supports the multiple identities of staff, faculty and students including, but not limited to, socioeconomic status, race, ethnicity, language, nationality, sex, sexual orientation, gender identity and expression, culture, spiritual practice, geography, mental and physical disability and age. The Department strives to become a local, national, and international leader in developing and maintaining increased representation and recognition of each of these dimensions of diversity among its faculty, staff, and students. **POSITION PURPOSE AND COMPLEXITIES** The Department of Global Health has an outstanding opportunity for a full-time Program Operations Specialist within the Academic Programs & Student Services (APSS). The position works with course instructors, provides course support and administration, manages time schedule construction and other curricular systems, and supports academic program events and operations for the APSS office. This role operationalizes academic, curriculum, communications, and event priorities, focusing on information management, faculty and course support and administration, and related activities, in carrying out program operations. This position interacts with faculty, staff, and students in the Schools of Public Health and Medicine (SPH/SOM), as well as from other units on campus. The ideal candidate will have the ability to advocate, collaborate, communicate effectively, work independently, exercise independent judgement, work on a team, and meet critical deadlines. This position will be located at the Hans Rosling Center for Population Health at the UW Seattle campus and will report to the Assistant Director of Academic Services. **DUTIES AND RESPONSIBILITIES** Curriculum Operations Management (60%) - Act as primary point of contact for communications with APSS; triage appropriately. - Gather and archive data, conduct monitoring & evaluation, and compile reports on performance of key metrics as identified by APSS team for internal and external reporting. - Support degree and program audits, with emphasis on Council for Education in Public Health (CEPH) reporting and UW Graduate School programmatic reviews. - Maintain confidentiality and handle confidential and sensitive information appropriately. - Manage relationships with Office of Educational Assessment (OAE) and Time Schedule Office. - Manage quarterly UW Time Schedule, including preparation, maintenance and troubleshooting problems according to UW deadlines. - Manage quarterly course-related functions, including UW student course evaluation requests, grade submissions, and SPH course syllabi harvests. - Maintain curricular aspects of SharePoint site. - Manage administrative aspects of the department's quarterly TA hire process. - Administer Department's curriculum review initiatives, including tracking of Course Development Plans (CDPs). - Provide day-to-day support to courses, including responding to instructor, TA, student and staff inquiries and requests, including room reservations, parking code requests, registration questions, TA work space, guest honoraria, etc. - Update and maintain current course information (e.g., new courses, schedule changes) on department website. - Provide coordination and administrative support to the UW course approval process in the Kuali system. - Maintain internal department records. - Schedule and minute DGH Curriculum Committee. - Maintain procedures manual for position, keeping current. - Other duties as assigned in support of DGH curriculum activities. APSS Operations Management (40%) - Manage key administrative tasks for student events (under APSS event lead), to include: annual new student orientations, student/faculty network events, graduation, etc. - Track required documentation for departmental student travel fellowships and student travel abroad. - Manage travel reimbursements and/or stipend payments for student travel fellowships, conference funds, etc. - Manage Population Health Building access for students and bike room access for ASEs. - Schedule and minute APSS weekly and monthly staff meetings. - Organize, submit, and reconcile office supply orders for APSS staff. - Manage APSS staff reimbursements and purchases for events and travel. - Update DGH web pages, faculty/staff intranet, and on-line student intranet as needed. - Identify and provide administrative solutions to address key operational infrastructure needs, including gaps, across programs. - Other duties as assigned?in support of academic programs and student services. **MINIMUM REQUIREMENTS** - Bachelor's Degree and two years of administrative work experience. **Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.** **ADDITIONAL REQUIREMENTS** - Experience with data gathering and analysis. - Self-motivated, resourceful, strong organizational skills. - Ability to multi-task, prioritize, and coordinate projects independently and collaboratively in cross-functional teams. - Demonstrated ability to facilitate communication between professionals with a variety of backgrounds in a respectful and diplomatic manner while enhancing effective partnerships. **DESIRED QUALIFICATIONS** - Experience working in academic services and systems. - Working knowledge of UW systems for curriculum (Time Schedule Construction, Time Schedule Update). - Familiarity with other campus units with which this position interacts (e.g., Registrar, Schools of Public Health/Medicine, etc.). - Self-motivated, resourceful, strong organizational skills. - Ability to multi-task, prioritize, and coordinate projects independently and collaboratively in cross-functional teams. - Demonstrated ability to facilitate communication between professionals with a variety of backgrounds in a respectful and diplomatic manner while enhancing effective partnerships - Experience with data gathering and analysis. - Knowledge of academic and staff policies, as they relate to an academic organization. **CONDITITONS OF EMPLOYMENT** - Deadline-driven environment, occasionally requiring extended hours. **Application Process:** The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.