AR Collector - Baldor Specialty Foods
Bronx, NY 10474
About the Job
Would you consider yourself an overachiever, goal-oriented and creative problem solver? Does the idea of working at a company that is changing the way the world makes and views food captivates you? If you answered yes to all these questions, then keep reading!
At Baldor Specialty Foods, we offer our employees the opportunity to grow personally and professionally, to contribute to the success of an innovative organization, and to serve others in a manner that exceeds their expectations. We are looking for talented, diligent individuals to join our team. We are not your average Wholesale Food Company; we are an extraordinary family-oriented organization ready to adopt you as one of our own.
Our fast-paced and supportive environment will offer you an extensive package of perks and benefits – a competitive salary, modern offices, a friendly team, in-house cafeteria, Baldor store discounts, holiday parties, and an abundance of food product knowledge. Furthermore, FREE health/dental insurance, 401(k), and Profit sharing, FREE Life Insurance, opportunities for training and development in our state-of-the-art Baldor University!
As the AR Collection Specialist you will take the lead in maintaining an aging report of 500-600 existing customers. You'll report to the Accounts Receivable Manager and will play a critical role in supporting the daily operations of the AR department.
Essential Duties and Responsibilities:
- Meeting a goal of 55+ collection calls on a daily basis.
- Managing 500-600 assigned accounts that may also involve high volume of sub-accounts.
- Analyzing trends with accounts to foresee any potential issues.
- Arranging for debt repayment or establishing repayment schedules based on customer’s financial situations.
- Constantly following up with customers to ensure a quick and easy repayment process.
- Building relationships with customers and understanding the business needs.
- Resolving unpaid balances, advising customer of necessary action steps and useful strategies for repayment.
- Maintaining and managing aging report for assigned accounts.
- Reviewing the terms of sales, service and/or credit contracts with customers.
- Performing various administrative functions for assigned accounts, such as recording address changes, sorting, filing and answering correspondence.
- Locating and monitoring overdue accounts, using aging report and an automated system.
Qualifications & Experience:
- MUST HAVE: 3-5 years’ experience making heavy collection calls, minimum 60 calls per day in a fast paced environment.
- Experience managing an abundant aging report of at least 500+ accounts
- Experience collecting in a fast paced environment preferably for manufacturing or privately held organizations.
- Great energy and “can-do” attitude.
- Creative problem solver with great customer service skills.
- Strong proficiency in Microsoft Excel, & Word.
- Possess a high sense of urgency and attention to detail.