Arch Capital Services LLC - Platform Experience and Operations Team IT Summer Intern, application via RippleMatch - RippleMatch Opportunities

This role is with Arch Capital Services LLC. Arch Capital Services uses RippleMatch to find top talent.

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

About This Internship

Arch's 10-week summer internship program offers students a unique opportunity to gain hands on experience in the insurance industry. It provides challenging learning experiences that serve as a foundation for interns to explore their career choices and to develop professional skills. Working alongside some of the most talented members of the specialty insurance industry, interns will gain relevant expertise in various aspects of the field, participate in learning activities and receive ongoing feedback.

About This Role

• Optimize Platform Experience & Operations (PXO) related GitHub Actions workflows and integrations with other tools.

• Support setting up and maintaining application monitors using one of a few tools like SolarWinds, Splunk, Dynatrace, and Opsgenie.

• Clean-up unused irules, virtual servers, and pool members.

• Enhance our system monitoring by ensuring all alerts are actionable (eliminate the noise); address any gaps in coverage by setting up new monitors; also expand out usage of Cribl log filter to reduce our impact on Splunk.

Qualifications

• Actively completing area of study in Management of Information Systems, Computer Science, Information Security Degrees or related program.

• Exposure/knowledge of following: Red Hat Enterprise Linux administration, CI/CD processes and tools such as GitHub actions, ArgoCD, Nexus IQ, Nexus Repository, and SonarQube.

• Knowledge in at least one scripting languages (i.e. PowerShell, Bash, Perl).

• Knowledge of systems and application monitoring tools such as Solarwinds, Splunk, Cribl, Dynatrace, and Opsgenie. 

• Knowledge of Cloud related technologies; Azure, AWS, etc.

• Minimum 3.0 GPA or higher. 

• College level – Graduate student.

• Entrepreneurial spirit along with the desire to be a continuous learner. 

• Team player who collaborates effectively.

• Self-starter who can work independently and deal effectively with multiple tasks/priorities in a fast-paced environment. 

Location & Work Arrangement 

• The program dates are June 2 - August 8, 2025.

• This position is classified as a hybrid position. You will work 2 days onsite and 3 days from home. 

• This position is in Greensboro, NC.

Timeline 

Arch summer internship positions will be posted from August 2024 and will be unposted when filled.  

Pay   

For individuals assigned to or hired to work in Greensboro, NC, the hourly rate is $22-30 as of the time of posting. The breadth in the range exists to accommodate students in specialized programs such as actuarial candidates and graduate students. Any actual rate offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, along with the education & qualifications of the candidate. The above range may be modified in the future. Intern position is eligible for select Arch benefits

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Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.