Area Manager - Surcheros Fresh Mex
Savannah, GA 31406
About the Job
We believe exceptional people drive exceptional results. As a Multi-Unit Manager, you’ll have the unique opportunity to anchor your career while strategically managing and growing the profitability of multiple restaurant locations. We’re seeking motivated leaders who can embody our values—Friendly, Respectful, Engaging, Supportive, and Hardworking—while overseeing 3-6 Tex-Mex units. Your Mission: Lead with strategy, drive growth, and create exceptional guest experiences across all your locations. If you’re ready to take on this challenge and make a significant impact, we want to hear from you!
About the Role:
As a Multi-Unit Manager, you’ll be responsible for the efficient and profitable operation of your assigned units, focusing on driving growth, developing top talent, and ensuring that each restaurant consistently delivers outstanding guest experiences. Your strategic vision and leadership will be key to the continued success of these locations.
Key Responsibilities:
- Strategic Leadership & Growth: Develop and implement a strategic plan to manage and grow the profitability of your units. Inspire, motivate, and engage your teams to deliver exceptional guest experiences and achieve financial targets.
- Operational Excellence: Maintain accountability for all aspects of your units’ operations, including financial performance, inventory management, labor costs, and food quality. Ensure the highest standards of cleanliness, safety, and guest satisfaction are consistently met.
- Team Development: Provide guidance, training, and support to General Managers and their FOH/BOH teams. Foster a high-performance culture by building a deep bench of talent at all levels and driving recruitment of high-potential individuals.
- Guest Experience: Set and uphold high standards for guest service, ensuring that each unit provides a welcoming and positive environment. Quickly address and resolve guest complaints with a smile.
- Financial Management: Meet or exceed P&L objectives, with a primary focus on top-line sales, productivity, and cost control. Make strategic decisions that enhance both profitability and the overall guest experience.
- Continuous Improvement: Drive performance improvement by focusing on key metrics and scorecard indicators. Balance your approach by equally emphasizing people, financial, and customer experience metrics.
What You Bring:
- Experience: A minimum of 3 years of multi-unit management experience is required. Must also have a firm understanding of catering sales and execution.
- Leadership: Proven track record of developing top talent and leading teams to exceed profit and sales targets.
- Strategic Mindset: Ability to manage multiple projects and units while maintaining a disciplined approach to setting priorities and solving problems.
- Communication Skills: Strong, authentic communication skills that engage and inspire teams to achieve outstanding results.
- Adaptability: Highly organized, able to multi-task, and quickly adapt to change in a fast-paced environment.
- Integrity: A service-focused, action-oriented attitude with a high degree of ethical integrity.
**If you made it this far and are still interested in applying, type “Burritos” anywhere in your application! **
Surcheros is a community favorite where they remember not only your order, but your name too. Serving friendly Tex-Mex, fresh everyday across 30+ locations throughout the Southeast, we are looking for friendly faces with a dose of southern hospitality to serve our guests. Apply now!
