For a quick application text APPLY to 82174

Join Our Team as an Area Operations Manager!

Are you ready to embark on a whimsical journey where leadership meets magic? At Dent Wizard, we’re not just looking for an Area Operations Manager; we’re seeking a wizard to lead our team to new heights!

Your Magical Responsibilities:

Leadership

• Create Enchantment: Foster a positive and productive environment that aligns with Dent Wizard’s core values.
• Lead the Wizards: Coach and develop your team to drive productivity and retention – complete ride-alongs on your magical broomstick as necessary.
• Operational Sorcery: Address day-to-day operational issues and ensure customer sites sparkle with EHS and cleanliness.
• Deliver Magical Results: Achieve Dealer/Rental performance goals in Revenue, EBITDA, LSR, Employee Engagement, and Retention.
• Five-Star Service: Develop schedules, assign and monitor work, implement productivity and quality standards, resolve operational problems, and introduce new spells (procedures).
• Partner with Fellow Wizards: Collaborate with enabling functions to drive operational efficiencies and implement standard operating procedures without sacrificing our five-star service expectations.
• Streamline Spells: Identify opportunities to simplify processes and optimize day-to-day operations.
• Feedback Potions: Provide timely feedback to your manager regarding competitive pressures, customer feedback, and staff engagement.
• Town Hall Magic: Participate in field town hall communications.

• Customer Enchantment: Ensure service fulfillment meets customer expectations.
• Build Magical Relationships: Develop strong customer relationships, deliver five-star customer service, and participate in Quarterly Business Reviews (QBR).
• Team Sell Magic: Partner with Sales to ensure a Team Sell approach and expand services.

• Talent Wizardry: Drive talent selection and hiring for area roles needed.
• Onboarding Magic: Onboard new employees, setting them up for success by educating them on role, expectations, processes, and policies.
• Coaching Culture: Drive a culture of coaching through on-the-job engagement and formalized training to support technician development, engagement, and retention.

Your Magical Competencies:

• Lead and coach technicians
• Results Orientation
• Systems Thinking / Process Improvement
• Agility
• Initiative
• Influence
• Customer Focus
• Apply Knowledge

Position Requirements:

• Minimum of 2 years leadership experience required.
• 3 years proven operations experience in a similar type of environment.
• Auto and reconditioning industry experience preferred.

Physical Job Requirements:

• Continuous viewing from and inputting data to a computer screen.
• Travel as necessary (up to 20%).

Magic Potion Policy:

• All applicants being considered for employment must pass a pre-employment drug screening and background check.

Ready to cast your spell and join our team? Apply now and let’s create some magic together! 

The compensation offered for this position will depend on qualifications, experience, and geographic location.

The starting compensation is expected to be:

We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. 

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at leaveofabsence@dealertire.com or via phone at 833-483-8232.