Area Vice President, Creator Workflow Solution Sales at ServiceNow

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

The Area Vice President, Creator Workflow Solution Sales (AMS) will oversee the sales and market success of ServiceNows Creator Workflow products across the AMS region.

The Area Vice President, Creator Workflow Solution Sales supports the sales and solution strategy for the Creator Workflow engagement model. The low-code capabilities of ServiceNow Creator Workflows allow anyone to automate, extend, and build digital workflows that can unlock productivity. Companies can increase app delivery capacity by empowering more people to build applications with less complexity.

• Lead an AMS growth strategy by leveraging both vertical and horizontal sales strategies 

• Manage and lead a team of three to five 1st line Creator Workflow Sales managers who have five to seven individual contributors (Senior Solution Account Executives) reporting to them. 

• Leverage a matrixed sales structure consisting of solution consulting, professional services, field sales teams 

• Manage your teams around achieving key KPIs of bookings to plan, pipeline creation, recruit to plan and talent development 

• Be a trusted mentor and leader who sets a high-bar, leading from the front 

• Establish and nurture relationships at the highest levels of organizations 

• Manage accurate forecasting and communications on a daily basis 

• Drive customer success practices across your area 

Qualifications

To be successful in this role, we need someone who has:

• 10+ years’ experience managing a team of field-based sales or solution sales representatives in a matrixed sales environment in the enterprise software space to enterprise customers

• Strong experience managing multi-tiered customer relationships; demonstrated ability to coach and mentor 

• A strong track-record selling business applications in the customer service, field service or supply chain domains.

• A consistent track record of meeting and exceeding team quotas selling to large accounts (20,000+ employees) 

• Experience attracting, retaining, and developing high performing, high potential talent through assessing, selecting, onboarding, coaching, and developing 

• A track record of managing a growing team in different geographical locations across APJ

• Superior knowledge and demonstrated skills of sales techniques, customer interaction, customers relations 

• Strong forecasting and reporting capabilities 

• A proven and consistent track record selling to large enterprise level customers and established relationship at the C-suite level 

• Strong organization, communication, teamwork, presentation, problem solving and time management skills 

• Experience inspiring the team to follow defined best practices 

• The ability to navigate and collaborate through complex opportunities 

• A competitive, can do, optimistic, realistic attitude, strong work ethic, humility and excellent team building communication and listening skills 

• The willingness and ability to travel 50% of the time