Asset Manager - HonorVet Technologies

Title: Asset Manager
Duration: 6+ months
Location: Harrisburg, PA

Requirements:
***This requisition requires a virtual interview via Microsoft teams.
***This position is 40 hours per week.***

Skills:
ITIL Foundation Certification
Minimum of 2-4 years' experience with BMC Remedy (version 20.02), or equivalent ITSM
tool
Strong working knowledge of the CMDB and Asset Management methodology, tools, terminology, and industry best practices


Excellent
communication skills listening, verbal and written, including meeting
management and facilitation.


Excellent
organization skills with proven ability to manage multiple assignments and
priorities successfully, delivering with high quality.


Excellent
customer service skills servicing and interfacing with individuals across IT
(customers) in different roles


Proficient using all Microsoft applications
(Word, Excel, Outlook, and Teams)









Description of Duties:


·
Serve
as the back-up Asset Manager.


·
Develops
and implements processes and procedures for tracking and analyzing software,
hardware, and equipment through the lifecycle.


·
Provides
day to day operational & maintenance support of production issues,
troubleshooting/debugging and resolving of issues related to Asset Management
module in Remedy and Service Now.


·
Conducts
annual inventory audit and develops processes and procedures for consistency.


·
Performs
bulk uploads of asset data.


·
Identifies
and performs audits on asset data.


·
Develops
and maintains asset related foundation data.


·
Develops
asset reports for users and management.


·
Creates
user accounts, site information, hardware and product categorizations and
support groups.


·
Participates
in user acceptance testing.


·
Manages
fixed and floating licensing for Asset Management Module.


·
Creates
end user documentation.


·
Develops
and conducts training.