Asset Performance Management (APM) Engineer - Onsite - Kelaca
Raleigh, NC 00000
About the Job
Project Description
Kelaca is seeking an Asset Performance Management (APM) Engineer for a client in Raleigh, NC. This role offers a unique opportunity to apply engineering skills in the fields of AI and Machine Learning. The engineer will remotely implement the company's APM system, monitor plant operations, and work directly with customers to ensure they derive value from the software.
Role Description (Responsibilities)
Implement the company’s APM for new customers.
Review and structure customer process data (pressure, temperature, flows, vibrations, etc.).
Configure performance calculations (e.g., efficiency, effectiveness).
Build machine learning models using automated deployment tools.
Monitor customer plant operations and provide risk identification and escalation.
Review AI-generated alerts and diagnose operational deviations.
Collaborate with on-site teams to resolve issues and track data to confirm resolution.
Lead business reviews with customers to reinforce APM solutions and drive renewals.
Facilitate customer relationships through video calls and occasional on-site visits.
Share customer feedback with Product Teams and identify incremental opportunities.
Required Hard Skills
Bachelor’s degree in Mechanical, Chemical, or Electrical Engineering.
3-7 years of engineering experience in industrial process plants (e.g., Power Generation, Pulp & Paper, Oil & Gas, Chemicals).
Strong data analysis skills and aptitude for adopting new technologies.
Required Soft Skills
Excellent customer relationship management skills.
Problem-solving abilities to diagnose and resolve operational issues.
Strong written and verbal communication for presenting operational findings.
Highly organized, customer-focused, and personable.
Nice-to-Have Skills
Experience with cutting-edge analytics technology in AI and Machine Learning.
Ability to lead customer adoption of technology and drive subscription renewals.
